Senior Parabroker & Team Lead — Mortgage Operations

D2B; Manila; Remote; PHP 1,310,000 - 1,569,000; Full time

Job summary

D2B is seeking a senior Parabroker / Team Lead to guide an offshore three-member team and confidently write complex residential loans for Australian lenders. You will partner with the onshore team to drive day-to-day loan pipeline and implement workflow improvements.

This senior role demands extensive Australian mortgage experience, leadership ability, and a systems-minded approach to optimize processes, policies, and technology across ApplyOnline, Mercury, Quickly, and Asana.

Qualifications

• Strong hands-on parabrokering experience with leadership capability.
• 6+ years’ experience in Australian residential mortgages, most recently in a parabrokoring role.
• Strong credit knowledge across multiple lenders and lending policies.
• Confidence handling complex lending scenarios, including company/trust structures, investment lending, self-employed lending, and high LVR loans.
• Experience working across at least two Australian mortgage firms (preferred).
• Experience leading, mentoring, or coaching team members and a genuine enjoyment in helping others succeed.

Responsibilities

• Loan writing / parabrokering for residential home loans (approximately 40%–70% of the role depending on current volumes).
• Day‑to‑day management of a team of three offshore members, including coaching and mentoring.
• Daily pipeline management in collaboration with the onshore team to ensure files move efficiently.
• Anticipating lender policy issues and proactively resolving problems early.
• Building and improving workflows to enhance turnaround times, accuracy, and operational efficiency.
• Developing a complete understanding of current team operations, documenting processes, identifying friction points, and implementing solutions.
• Recommending and implementing improvements across software, AI tools, automation, training, and workflow systems.
• Guiding and collaborating with technical workflow consultants to implement process improvements.
• Leading a positive offshore work culture that is results‑driven and connected.
• Working with the onshore team to develop and track reporting measures and performance metrics.

Skills

Parabrokering

Team leadership

Credit knowledge

Australian mortgages

Lender policy knowledge

Process improvement

Tools

ApplyOnline

Mercury

Quickly

Asana

Job description

D2B is seeking a senior Parabroker / Team Lead to guide an offshore three-member team and confidently write complex residential loans for Australian lenders. You will partner with the onshore team to drive day-to-day loan pipeline and implement workflow improvements.

This senior role demands extensive Australian mortgage experience, leadership ability, and a systems-minded approach to optimize processes, policies, and technology across ApplyOnline, Mercury, Quickly, and Asana.