Senior Operator (Import and Export)

OFFSHORE BUSINESS PROCESSING INC.; Metro Manila; On-site; PHP 391,000 - 614,000; Full time

Job summary

OFFSHORE BUSINESS PROCESSING INC. is seeking a logistics operations professional to manage shipment bookings, coordination with carriers, and documentation.

The role includes handling airfreight/seafreight registrations, preparing operational paperwork, and maintaining clear communications with clients and internal teams. The ideal candidate has 3–5 years in logistics or freight forwarding, a related bachelor’s degree, and flexibility for shifting schedules and holidays, with assignments in

Qualifications

• Bachelor’s degree preferred in a related field.
• 3–5 years of logistics, freight forwarding or operations support experience.
• Willing and able to work on a shifting schedule and holidays.
• Willing to be assigned to Cubao and Ortigas.

Responsibilities

• Arrange shipment bookings, order management, warehousing, transport assignments and pickups according to client and carrier requirements.
• Handle Airfreight and Seafreight B-job registration and documentation.
• Prepare and process operational documents including cargo arrival notices, invoices, outturn reports, and other required documentation.
• Correspond professionally with clients, carriers, vendors and internal departments to address shipment inquiries and resolve operational issues via call or email.
• Monitor shipment milestones and escalate issues or deviations to the appropriate parties in a timely manner.
• Recommend process improvements, assist in development and revision of SOPs, work instructions, and training materials.

Skills

Experience in logistics

Education

Bachelor’s degree in Business Administration/Logistics

Job description

Responsibilities

Operational Management

• Arrange shipment bookings, order management, warehousing, transport assignments, and pickups according to client and carrier requirements.

• Handle Airfreight and Seafreight B-job registration and documentation.

Documentation and Compliance

• Prepare and process operational documents, including cargo arrival notices, invoices, outturn reports, and other required documentation.

Communication and Email Management

• Correspond professionally with clients, carriers, vendors, and internal departments to address shipment inquiries and resolve operational issues via call or email.

Tracking and Reporting

• Monitor shipment milestones and escalate any issues or deviations to the appropriate parties in a timely manner.

Continuous Improvement

• Recommend process improvements, assist in development and revision of SOPs, work instructions, and training materials.

Requirements

• Bachelor’s Degree in Business Administration, Supply Chain Management, Logistics, or a related field is preferred.

• With 3 to 5 years of experience in logistics, freight forwarding, or operational support roles.

• Willing and able to work on a shifting schedule and holiday.

• Willing to be assigned to Cubao and Ortigas