Senior Operations Manager - Healthcare Night shift

Recruitify_HR; Metro Manila; On-site; PHP 1,562,400 - 1,674,000; Full time

Job summary

Recruitify_HR is looking for a Senior Operations Manager to oversee operations within healthcare BPO accounts in the Philippines. Candidates should have a minimum of 5 years of healthcare operations experience, managing multiple teams.

This role requires strong KPI management and the ability to work onsite during night shifts. Potential candidates will be evaluated based solely on their experience in healthcare accounts.

Qualifications

• 5+ years experience in purely healthcare BPO.
• Background in UMR, Prior Authorization, Billing, or Claims.
• Experience managing team leads and supervisors.

Responsibilities

• Oversee operations within a healthcare BPO account.
• Lead multiple teams to achieve performance goals.
• Ensure compliance with healthcare processes.

Skills

Healthcare operations experience

Team management

KPI management

Job description

Senior Operations Manager – Healthcare

Location: Cebu or Manila

Work Setup: 100% Onsite

Shift: Night Shift

Salary: 140,000 to 150,000

We are looking for a Senior Operations Manager with strong healthcare operations experience. The candidate must have handled multiple teams within a purely healthcare BPO account.

Minimum Qualifications (Non-Negotiable)

• At least 5+ years experience in purely healthcare BPO
• Background in UMR, Prior Authorization, Billing, Claims, or other healthcare processes
• Experience managing team leads and supervisors
• Strong KPI and performance management background
• Amenable to onsite work
• Amenable to night shift

Only candidates with healthcare account experience will be evaluated.