Senior Operations Assistant — Global Admin & Coordination

ADB - Asian Development Bank; Manila; On-site; PHP 600,000 - 900,000; Full time

Benefits offered by this job

Medical and health benefits

Paid leave (including parental)

Life and other insurance plans

Job summary

ADB - Asian Development Bank Manila is seeking a Senior Operations Assistant assigned to the Office of the Director General (SEOD) within SERD. Based at Headquarters in Manila, you will support DDG, SERD and international staff with administrative and operational tasks.

The role requires a Bachelor's degree, at least 5 years of relevant experience, and excellent English, with strong multitasking, research, and data handling skills. The firm offers competitive salary and comprehensive benefits.

Qualifications

• Bachelor's degree in business administration or a relevant discipline.
• At least 5 years of relevant professional experience.
• Ability to multitask, undertake background research and analysis on difficult but well-defined tasks, collect and organize required data and information, apply appropriate computer skills in analyzing and developing the data, and prepare notes, papers and sections of reports.
• Proficiency in office administration and in the use of relevant computer-based programs and applications, including databases and videoconferencing tools.
• Excellent command of written and verbal communication skills in English.

Responsibilities

• Provide administrative, operational, and coordination support to SEOD activities, including regional cooperation programs/initiatives such as the Greater Mekong Subregion (GMS).
• Serve as Assistant to the DDG, SERD and other international technical staff by managing their schedules, coordinating arrangements for their mission travels, briefing requirements, and follow-up priority actions.
• Prepare and coordinate routine correspondence, briefing notes, presentations, talking points, meeting summaries, and background materials, including proofreading, formatting, quality assurance, and document clearance.
• Maintain filing systems, shared repositories, and administrative records, ensuring effective organization, version control, accessibility, and timely retrieval of information.
• Maintain accurate administrative and operational data in corporate and unit-level systems, in accordance with established procedures.
• Perform other tasks including as supplies coordinator, and lead arrangements for various SEOD activities, among others, that may be assigned.
• Handle routine communications and coordination within SERD units and resident missions, across ADB departments, and with external stakeholders (such as government counterparts, development partners).
• Provide administrative follow-up on agreed actions, deadlines, management requests, and coordination tasks assigned by the DDG, SERD and international staff. Contribute to workflow continuity by providing backup administrative support during peak periods, missions, major regional events, and staff absences.
• Provide guidance on administrative processes, procedures, and work practices to other administrative staff, without formal supervisory responsibility.
• Support coordination across SERD workstreams by tracking management priorities, facilitating information flow, and assisting with the preparation of management reports, briefing packages, and required updates for the DDG, SERD and Unit staff.
• Coordinate proper distribution of tasks among other administrative staff.
• Work with individuals from different cultural/national backgrounds.
• Provide guidance to Operations Assistants/Project Assistants on assigned area of work.
• Exercise judgement on matters of confidentiality and those requiring urgent attention especially in the supervisor's absence.
• Work with teams as a constructive team member.

Skills

Multitasking

Research skills

Communication skills

Education

Bachelor's degree in business administration

Tools

Databases

Video conferencing

Job description

ADB - Asian Development Bank Manila is seeking a Senior Operations Assistant assigned to the Office of the Director General (SEOD) within SERD. Based at Headquarters in Manila, you will support DDG, SERD and international staff with administrative and operational tasks.

The role requires a Bachelor's degree, at least 5 years of relevant experience, and excellent English, with strong multitasking, research, and data handling skills. The firm offers competitive salary and comprehensive benefits.