Senior Manager, Operational Resilience & Continuity

Sunlife Solar; Taguig; On-site; PHP 1,200,000 - 2,000,000; Full time

Job summary

Sun Life is seeking a Manager, Operational Resilience and Continuity to oversee second-line activities across Business Continuity, Crisis Management, Technology Resilience, and third-party resilience within a unified framework. You will review assessments, map dependencies, develop resilient capabilities, and support regulatory reporting across the enterprise.

The role partners with Risk Officers and Technology teams to drive training, governance and ongoing improvement, requiring 7+ years in

Qualifications

• 7+ years of experience in Operational Resilience, Operational Risk, Business Continuity, Crisis Management, Technology Resilience, Third-Party Risk Management or related disciplines.
• Strong analytical, reporting, stakeholder management, facilitation, and communication skills.
• Experience supporting governance, oversight, risk management, and regulatory programs.
• Professional certification (e.g., BCI, DRI, CBCP, ORM, CRISC, CISA or equivalent) is an asset.

Responsibilities

• Provide independent second-line oversight, effective challenge, and advisory support across Operational Resilience, Business Continuity, and Crisis Management activities.
• Support evolution of Operational Resilience frameworks, standards, methodologies, tools, training, and guidance.
• Review critical operations assessments, dependency mapping, Business Impact Analyses, resilience planning, recovery strategies, third-party contingency planning, and resilience testing activities.
• Develop resilience reporting, metrics, dashboards, and risk insights for management, governance committees, and regulatory purposes.
• Provide training, guidance, and subject matter expertise to Business Groups, Risk Officers, and other stakeholders.
• Promote continuous improvement and simplification of resilience processes and capabilities across the enterprise.

Skills

Operational Resilience

Risk Management

Crisis Management

Stakeholder Management

Analytical Skills

Training & Guidance

Education

Professional risk management certification (BCI/DRI/CBCP/ORM/CRISC/CISA)

Job description

Sun Life is seeking a Manager, Operational Resilience and Continuity to oversee second-line activities across Business Continuity, Crisis Management, Technology Resilience, and third-party resilience within a unified framework. You will review assessments, map dependencies, develop resilient capabilities, and support regulatory reporting across the enterprise.

The role partners with Risk Officers and Technology teams to drive training, governance and ongoing improvement, requiring 7+ years in