Operations Resilience Leader: Continuity & Crisis Oversight

Sun Life; Taguig; On-site; PHP 1,800,000 - 3,200,000; Full time

Job summary

Sun Life Philippines seeks a Manager of Operational Resilience and Continuity to provide second-line oversight and advisory support across the enterprise resilience program, integrating business continuity, crisis management and technology resilience into a unified framework.

You’ll develop capabilities, oversee testing, training, and reporting, and partner with risk, technology, and third-party risk teams to strengthen regulatory compliance and resilience outcomes.

Qualifications

• 7+ years of experience in Operational Resilience, Risk, or related fields.
• Strong analytical, reporting, stakeholder management, facilitation, and communication skills.
• Experience supporting governance, oversight, risk management and regulatory programs.

Responsibilities

• Provide second-line oversight and advisory support across Operational Resilience, Business Continuity, and Crisis Management.
• Develop resilience frameworks, policies, standards, and training.
• Review assessments, dependency maps, BIA, recovery strategies, and third-party contingency planning.
• Create resilience reporting, metrics, dashboards for management and regulators.
• Collaborate with Risk, Technology, Cyber, Third-Party Risk Management and Business Groups.

Skills

Analytical thinking

Stakeholder management

Communication skills

Facilitation

Reporting

Education

Professional certification in risk/continuity (e.g., BCI, DRI, CBCP, ORM, CRISC, CISA) or equivalent

Job description

Sun Life Philippines seeks a Manager of Operational Resilience and Continuity to provide second-line oversight and advisory support across the enterprise resilience program, integrating business continuity, crisis management and technology resilience into a unified framework.

You’ll develop capabilities, oversee testing, training, and reporting, and partner with risk, technology, and third-party risk teams to strengthen regulatory compliance and resilience outcomes.