Global Operational Resilience Lead

Manulife; Quezon City; Presencial; PHP 1.200.000 - 2.600.000; Jornada completa

Descripción de la vacante

Manulife is seeking a Manager, Global Operational Resilience to lead first-line assurance of continuity and resilience programs. You will implement Archer modules, develop practical tools, and guide stakeholders globally in identifying critical processes and recovery requirements.

You will support risk management activities, drive remediation plans, and train teams across functions to ensure audit and regulatory readiness in a matrixed, global environment.

Formación

• 5–7 years of relevant experience in risk, continuity, resilience, or audit.
• Experience with governance, risk, and compliance platforms.
• Ability to coordinate multiple stakeholders in a matrixed organization.

Responsabilidades

• Serve as a first-line SME for Operational Resilience and Business Continuity modules (Archer).
• Lead development and improvement of BCM and Resilience tools, templates, procedures, checklists, and training materials.
• Perform first-line QA of resilience documentation and ensure alignment with standards.
• Identify gaps, non-compliance, and remediation plans with stakeholders.
• Guide stakeholders in identifying critical processes, dependencies, and recovery requirements.
• Support resilience exercises, audit readiness, and evidence maintenance.
• Lead stakeholder training and capability-building across global functions.

Conocimientos

Operational risk management

Risk and controls

Business continuity

Operational resilience

Audit

Compliance

Enterprise risk management

Stakeholder management

Educación

CBCP / CBCI / ISO 22301 / CRISC / CISA / CRM / FRM / PMP (certs)

Herramientas

Archer

Descripción del empleo

Manulife is seeking a Manager, Global Operational Resilience to lead first-line assurance of continuity and resilience programs. You will implement Archer modules, develop practical tools, and guide stakeholders globally in identifying critical processes and recovery requirements.

You will support risk management activities, drive remediation plans, and train teams across functions to ensure audit and regulatory readiness in a matrixed, global environment.