Senior Manager, Business Excellence — LSS Black Belt

RC Low Human Resource Consultancy OPC; Mandaluyong; On-site; PHP 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Competitive compensation package

Collaborative work environment

Opportunity to lead transformational改革

Job summary

RC Low Human Resource Consultancy OPC is seeking a Senior Manager – Business Excellence to lead strategic process improvement initiatives and drive operational excellence. The role requires a Lean Six Sigma Black Belt and strong Revenue Cycle Management experience, with onsite work in Ortigas and a night shift schedule.

You will drive enterprise-wide continuous improvement, mentor Green Belts, and develop KPIs and dashboards to measure performance across the organization.

Qualifications

• Bachelor's degree in Business, Engineering, Healthcare Administration, or a related field.
• Lean Six Sigma Black Belt Certification is required.
• Extensive experience in Business Excellence, Continuous Improvement, or Operational Excellence.
• Strong background in Revenue Cycle Management (RCM).
• Proven leadership experience managing teams and cross-functional projects.
• Excellent analytical, problem-solving, and stakeholder management skills.
• Strong communication and presentation abilities.
• Willing to work onsite in Ortigas on a night shift schedule.

Responsibilities

• Lead enterprise-wide Business Excellence and continuous improvement initiatives.
• Identify process improvement opportunities using Lean Six Sigma methodologies.
• Manage high-impact projects focused on quality, productivity, cost optimization, and customer satisfaction.
• Analyze operational performance and implement sustainable process improvements.
• Collaborate with cross-functional stakeholders to drive operational excellence.
• Coach and mentor Green Belts and process improvement teams.
• Develop and monitor KPIs, dashboards, and performance metrics.
• Support organizational transformation initiatives and change management efforts.
• Ensure best practices are embedded across business operations.

Skills

Lean Six Sigma

RCM experience

Leadership

Stakeholder management

Analytics

Presentation skills

Education

Bachelor's degree

Job description

RC Low Human Resource Consultancy OPC is seeking a Senior Manager – Business Excellence to lead strategic process improvement initiatives and drive operational excellence. The role requires a Lean Six Sigma Black Belt and strong Revenue Cycle Management experience, with onsite work in Ortigas and a night shift schedule.

You will drive enterprise-wide continuous improvement, mentor Green Belts, and develop KPIs and dashboards to measure performance across the organization.