Senior Manager, AI-Driven Training & Quality

Concentrix; Pasig; In loco; PHP 391.000 - 614.000; Tempo pieno

Descrizione del lavoro

Concentrix is seeking candidates in the Philippines for critical roles in Training & Quality, focusing on AI-driven initiatives and data-informed decision making. You will collaborate with global stakeholders and cross-functional teams to drive performance in training, QA, and operations.

Strong communication skills and a solid background in tech programs are essential to succeed in this role and deliver client-facing results.

Competenze

• Strong understanding of tech ecosystems and ability to leverage AI tools in Training & Quality.
• Experience partnering with global stakeholders and cross-functional teams.
• Proven track record in driving training, QA, and operational performance outcomes.
• Ability to interpret data, build insights, and drive action plans.
• Excellent written and verbal communication for leadership and client-facing interactions.
• Background supporting complex tech programs.

Conoscenze

AI/Tech fluency

Stakeholder management

Performance management

Data & analytics literacy

Communication skills

Tech program experience

Descrizione del lavoro

Concentrix is seeking candidates in the Philippines for critical roles in Training & Quality, focusing on AI-driven initiatives and data-informed decision making. You will collaborate with global stakeholders and cross-functional teams to drive performance in training, QA, and operations.

Strong communication skills and a solid background in tech programs are essential to succeed in this role and deliver client-facing results.