Senior Loan Administration Manager – Hybrid

Alter Domus; Philippines; On-site; PHP 1,800,000 - 3,200,000; Full time

Benefits offered by this job

ACCA study leave

Flexible holidays

Employee Share Plan

Mentoring and career development

Employee Assistance Program

Job summary

Alter Domus is seeking a Loan Administration Manager in the Philippines to lead a team of Loan Administrator Officers and Senior Officers in delivering high-quality service for Private Debt portfolios. You will drive process improvement and coordinate with internal and external stakeholders to ensure timely client responses.

The role requires 6–8 years in asset management, leadership experience, and strong knowledge of fund accounting and eFront.

Qualifications

• 6 to 8 years of experience in asset management, preferably within fund administrators or the Big Four.
• Strong knowledge of Fund structures, Private Debt and eFront.
• A minimum of 2 years of leadership experience is required.
• Understand fund accounting processes.

Responsibilities

• Be a subject matter expert on Private Debt transactions and resolve high complexity day-to-day situations.
• Develop and support the team by providing a framework for adherence to procedures and policies, and training.
• Supervise a team (15+ members) with regular 1:1s and foster a positive work environment.
• Build and maintain relationships while leading trainings to enhance team capabilities.
• Ensure client deliverables are entered in workflow planner and resources allocated.
• Liaise with external parties and internal account management teams for timely responses to client inquiries.
• Learn to process all fund lifecycle events for portfolios containing multiple asset types.
• Review and distribute portfolio and cash reconciliations and customized reporting to clients.
• Interact with Loan Admin, Fund Admin, Technology, Asset Services, Recon, Trade Settlement, Trustees, and Banks.
• Serve as escalation point for servicing issues and concerns.
• Represent the team in platform-wide initiatives and drive system/process changes.
• Proactively run medium complexity projects and provide solutions beyond immediate area.
• Keep supervisor informed with constructive solutions and oversee assigned tasks.

Skills

Leadership

Client relationship

Analytical thinking

Communication

Teamwork

Problem solving

Advanced Excel

Tools

MS Office

Excel

Word

eFront

Job description

Alter Domus is seeking a Loan Administration Manager in the Philippines to lead a team of Loan Administrator Officers and Senior Officers in delivering high-quality service for Private Debt portfolios. You will drive process improvement and coordinate with internal and external stakeholders to ensure timely client responses.

The role requires 6–8 years in asset management, leadership experience, and strong knowledge of fund accounting and eFront.