Senior Linux Systems Support Engineer

TASQ Staffing Solutions; Santo Domingo; Hybrid; PHP 446,400 - 669,600; Full time

Job summary

A staffing solutions company is seeking a Tier 3 Support Specialist to provide high-level technical support, focusing on Linux systems while also engaging with Windows environments. The ideal candidate has a Bachelor's in IT or related discipline, at least 5 years of experience, and strong problem-solving skills. This hybrid position requires effective communication, resourcefulness, and experience with network troubleshooting and server management. Availability for the night shift and the ability to work flexibly is essential.

Qualifications

• Minimum 5 years of experience in Linux system administration and IT support.
• Effective problem-solving and customer service skills required.
• Must be resourceful and proactive in a fast-paced environment.

Responsibilities

• Serve as primary escalation point for complex technical issues.
• Develop solutions for complex network and server problems.
• Monitor and resolve incidents and service requests promptly.
• Collaborate with internal teams on IT projects and upgrades.

Skills

Linux system administration

Problem-solving skills

Customer service skills

Resourcefulness

MSP experience

Experience with Windows environments

Network troubleshooting

Education

Bachelor's degree in IT or related discipline

Tools

VMWare

Hyper-V

KVM

Azure

Ansible

Microsoft 365 Services

SQL

Local Exchange

SharePoint

Job description

A staffing solutions company is seeking a Tier 3 Support Specialist to provide high-level technical support, focusing on Linux systems while also engaging with Windows environments. The ideal candidate has a Bachelor's in IT or related discipline, at least 5 years of experience, and strong problem-solving skills. This hybrid position requires effective communication, resourcefulness, and experience with network troubleshooting and server management. Availability for the night shift and the ability to work flexibly is essential.