Remote Network & Systems Support Specialist (L3)

Nexplay Consulting Inc.; Metro Manila; Remote; PHP 558,000 - 781,200; Full time

Benefits offered by this job

Flexible remote work environment

Competitive pay and growth opportunities

Job summary

A leading IT solutions provider in the hospitality industry is seeking a Remote Support Specialist to provide top-notch technical support for firewalls, switches, and Windows systems. Responsibilities include remote helpdesk support, managing firewall policies, and assisting with Windows Server administration. Ideal candidates will have over 5 years of IT support experience focusing on networking and must be knowledgeable about products from Fortinet, Cisco, Ruckus, or Aruba. The company offers a flexible remote work environment, competitive pay, and growth opportunities.

Qualifications

• Minimum of 5 years IT support experience with networking focus.
• Strong understanding of firewall policies and network configurations.
• Certifications such as Network+ or Security+ are preferred.

Responsibilities

• Provide remote helpdesk support for network setup and troubleshooting.
• Manage firewall policies and switch configurations.
• Assist with Windows Server administration.
• Document work in ticketing and RMM platforms.

Skills

Remote helpdesk support

Firewall management

Windows Server administration

Network troubleshooting

Tools

Fortinet

Cisco

Ruckus

Aruba

Job description

A leading IT solutions provider in the hospitality industry is seeking a Remote Support Specialist to provide top-notch technical support for firewalls, switches, and Windows systems. Responsibilities include remote helpdesk support, managing firewall policies, and assisting with Windows Server administration. Ideal candidates will have over 5 years of IT support experience focusing on networking and must be knowledgeable about products from Fortinet, Cisco, Ruckus, or Aruba. The company offers a flexible remote work environment, competitive pay, and growth opportunities.