Senior Learning Experience Designer & Developer

Accenture; Taguig; Hybrid; PHP 600,000 - 900,000; Full time

Job summary

Accenture Learning is seeking a Learning Experience Design & Development Senior Analyst in Taguig to create self-paced and instructor-led courses for Capability Development programs. You will design curricula, storyboards, media, and assessments, and work with SMEs and the tech team to publish materials to learning platforms.

The role requires 2–3 years in instructional design, 1–2 years in contact center training, and proficiency with Articulate and Captivate.

Qualifications

• At least 2-3 years Instructional Design and Content Development Experience.
• At least 1-2 years Contact Center Training Experience - preferred.
• Proficient in E Learning Development applications (Articulate, Captivate).
• Working knowledge of video editing/development (e.g., Canva, Adobe Premiere).

Responsibilities

• Design and Development of Effective Learning Content using appropriate delivery methods.
• Analysis of competency and knowledge requirements to design an effective training model for learner needs.
• Participate in training reviews and feedback sessions from training resources to apply recommendations.
• Conduct research, extensive fact checking and validation to support accuracy of information to be added in content.
• Design curriculum, content outline and storyboards, applying multimedia learning methodologies.
• Develop training materials such as slides, facilitator guides, participant guides, elearning, videos, job aids, handouts, and pre/post course work.
• Revision of existing training programs based on changes to requirements.
• Liaising with learning partners to include appropriate learning courses in the program.
• Working with the technical team in the publishing of materials in the learning platforms.
• Create skill and knowledge assessments as well as case studies.
• Assess course development timelines and efforts and communicate with stakeholders.
• Conduct Train the trainer sessions to ensure consistency in delivery of developed instructor-led courses if necessary.
• Recording and evaluating training data using Kirkpatrick’s levels of evaluation to gauge effectiveness.
• Ensure training materials are accessible to participants and faculty.
• Revise modules or create new material based on pre/post test results, faculty and learner feedback.
• Categorization and review of content recency and relevance that have been released or are already uploaded to the learning platforms.
• Development, re-templating or rewriting of content from subject matter experts.
• Design and create collaterals to communicate information, updates and announcements about training programs being supported such as mailers, brochures, videos, slides and catalogs
• Project Shift Schedule: Mid Shift
• Project Rest Day: Weekends Off
• Project/Team Location: Taguig, Uptown Bonifacio Tower 2

Skills

Instructional Design

Content Development

Training Experience

Articulate

Captivate

Video editing

Tools

Articulate Storyline

Adobe Captivate

Canva

Adobe Premiere

Job description

Accenture Learning is seeking a Learning Experience Design & Development Senior Analyst in Taguig to create self-paced and instructor-led courses for Capability Development programs. You will design curricula, storyboards, media, and assessments, and work with SMEs and the tech team to publish materials to learning platforms.

The role requires 2–3 years in instructional design, 1–2 years in contact center training, and proficiency with Articulate and Captivate.