DE032347-Learning Exp Design & Dev Senior Analyst

Accenture in the Philippines; Taguig; Hybrid; PHP 600,000 - 900,000; Full time

Job summary

Accenture in the Philippines is seeking a Learning Experience Design & Development Senior Analyst to design and deliver self-paced and instructor-led training for capability development. The role is based in a hybrid setup in Taguig, requiring collaboration with SMEs and the technical team to publish materials on learning platforms.

You will analyze competencies, create curricula and storyboards, develop e-learning content and videos, and validate content with rigorous fact-checking and

Qualifications

• 2-3 years Instructional Design and Content Development Experience.
• 1-2 years Contact Center Training Experience - preferred.
• Proficient in E Learning Development applications (Articulate, Captivate).
• Working knowledge of video editing/development tools (e.g. Canva, Adobe Premiere, Powtoon).

Responsibilities

• Analysis of competency and knowledge requirements to design an effective training model for learner needs
• Participate in training reviews and feedback sessions from training resources to apply recommendations
• Conduct research, extensive fact checking and validation to support accuracy of information to be added in content
• Designing curriculum, content outline and storyboards, applying appropriate multimedia learning methodologies
• Develop training materials such as slides, facilitator guides, participant guides, elearning, videos, job aids, handouts, and pre and post course work
• Revision of existing training programs based on changes to requirements
• Liaising with learning partners to include appropriate learning courses in the program
• Working with the technical team in the publishing of materials in the learning platforms
• Create skill and knowledge assessments as well as case studies
• Assess course development timelines and efforts and communicate with stakeholders
• Conduct Train the trainer sessions to ensure consistency in delivery of developed instructor-led courses if necessary
• Recording and evaluating training data using Kirkpatrick’s levels of evaluation to gauge effectiveness
• Ensure training materials are accessible to participants and faculty
• Revise modules or create new material based on pre/post test results, faculty and learner feedback
• Categorization and review of content recency and relevance that have been released or are already uploaded to the learning platforms
• Development, re-templating or rewriting of content from subject matter experts
• Design and create collaterals to communicate information, updates and announcements about training programs being supported such as mailers, brochures, videos, slides and catalogs

Skills

Instructional Design

Content Development

Contact Center Training

Articulate

Captivate

Canva

Adobe Premiere

Powtoon

Tools

Articulate

Captivate

Canva

Adobe Premiere

Powtoon

Job description

---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE---

POSITION TITLE: Learning Exp Design & Dev Senior Analyst

WORK SETUP: Hybrid

OVERALL PURPOSE:

The Instructional Design Senior Analyst works with different training resources and subject matter experts (SMEs) to create self-paced, or instructor led courses required for Capability Development training programs.

RESPONSIBILITIES:

• Analysis of competency and knowledge requirements to design an effective training model for learner needs
• Participate in training reviews and feedback sessions from training resources to apply recommendations
• Conduct research, extensive fact checking and validation to support accuracy of information to be added in content
• Designing curriculum, content outline and storyboards, applying appropriate multimedia learning methodologies considering scalability, delivery requirements and limitations
• Develop training materials such as slides, facilitator guides, participant guides, elearning, videos, job aids, handouts, and pre and post course work
• Revision of existing training programs based on changes to requirements
• Liaising with learning partners to include appropriate learning courses in the program
• Working with the technical team in the publishing of materials in the learning platforms
• Create skill and knowledge assessments as well as case studies
• Assess course development timelines and efforts and communicate with stakeholders

Learning Program Delivery and training resources enablement

• Conduct Train the trainer sessions to ensure consistency in delivery of developed instructor-led courses if necessary
• Recording and evaluating training data using Kirkpatrick’s levels of evaluation to gauge effectiveness
• Ensure training materials are accessible to participants and faculty

Periodic Creation and Review of Learning Materials

• Revise modules or create new material based on pre/post test results, faculty and learner feedback
• Categorization and review of content recency and relevance that have been released or are already uploaded to the learning platforms
• Development, re-templating or rewriting of content from subject matter experts

Communication Materials Development

• Design and create collaterals to communicate information, updates and announcements about training programs being supported such as mailers, brochures, videos, slides and catalogs

OTHERS:

Project Shift Schedule: Mid Shift

Project Rest Day: Weekends Off

Project/Team Location: Taguig, Uptown Bonifacio Tower 2

SKILL AND QUALIFICATIONS:

• At least 2-3 years Instructional Design and Content Development Experience
• At least 1-2 years Contact Center Training Experience - preferred
• Proficient in E Learning Development applications (Articulate, Captivate)
• Working knowledge of video editing/ development preferred (e.g. Canva, Adobe Premiere, Powtoon)