Senior Key Account Manager - Ecommerce & Digital Solutions

Michael Page; Mandaluyong; On-site; PHP 3,607,937 - 4,810,583; Full time

Benefits offered by this job

Career progression

Competitive compensation

Generous leave

Job summary

A leading Ecommerce and Digital Solutions provider is seeking a Senior Key Account Manager in Metro Manila, Philippines. The role involves owning relationships with key brand partners and driving revenue growth across ecommerce platforms. Ideal candidates will have proven experience in a similar position, strong negotiation skills, and a solid understanding of ecommerce fundamentals. The position offers competitive compensation, comprehensive benefits, and opportunities for career progression.

Qualifications

• Proven experience as a Senior KAM or Account Director in ecommerce or digital.
• Strong understanding of P&L drivers and commercial performance.
• Experience with brands or ecommerce platforms.

Responsibilities

• Own relationships with key brand partners.
• Lead ecommerce strategies across multiple platforms.
• Drive revenue growth and long-term account expansion.

Skills

Ecommerce fundamentals

Negotiation skills

Analytical skills

Presentation skills

Tools

Excel

PowerPoint

Job description

• Regional brand ownership & strategic influence
• High-growth ecommerce, social commerce & marketplace exposure

About Our Client

Our client is a leading Ecommerce and Digital Solutions provider in Southeast Asia, supporting top international brands across all major marketplaces and social platforms in the region. With strong regional coverage, advanced in-house technology, and a data-driven growth mindset, they are recognised as a strategic partner for brands looking to scale sustainably across SEA. The business is in a rapid expansion phase and partners exclusively with a global ecommerce intelligence and optimisation leader in the region.

Job Description

As a Senior Key Account Manager, you will:

• Own senior relationships with key brand partners, acting as the primary strategic point of contact
• Lead end-to-end ecommerce and digital commerce strategies across marketplaces, social commerce, and performance marketing
• Drive progressive revenue growth, profitability and long-term account expansion across multiple countries
• Develop data-led growth plans spanning content optimisation, campaigns, promotions, pricing and operations
• Oversee execution across internal specialists (marketing, operations, content, tech) ensuring service excellence and SLA delivery
• Identify commercial upsell and cross-sell opportunities and present strategic growth proposals to senior client stakeholders
• Lead senior-level business reviews, insights reporting and performance forecasting
• Act as a mentor to KAMs, providing guidance on account strategy, stakeholder management and execution excellence
• Champion client NPS, retention and long-term partnership value

The Successful Applicant

• Proven experience as a Senior KAM, Account Director or equivalent within ecommerce, digital, marketplaces or a related environment
• Strong understanding of ecommerce business fundamentals, P&L drivers and commercial performance
• Experience working with brands, platforms or ecommerce enablers across marketplaces and/or social commerce
• Confident engaging and influencing senior client stakeholders
• Strong negotiation, storytelling and presentation skills
• Highly analytical with strong Excel and PowerPoint capability
• Proactive, solutions-oriented and comfortable operating in a fast-paced, scaling environment

What's on Offer

• Ownership of high-profile international brand accounts across Southeast Asia
• Clear career progression to Cluster Manager and broader commercial leadership roles
• Exposure to advanced ecommerce technology, market intelligence and best-in-case tools
• A collaborative, high-performance culture with strong learning and development support
• Competitive compensation, comprehensive benefits, and generous leave