Senior Jamf Pro Engineer: Enterprise macOS Specialist

Capgemini; Metro Manila; On-site; PHP 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Restaurant

Job summary

Capgemini in Metro Manila seeks a Senior Jamf Pro Engineer to lead enterprise macOS deployments, handle advanced troubleshooting, and configure Jamf Pro environments. You will support worldwide deployment efforts, manage infrastructure, and respond to system outages with cross-functional teams.

The role requires 4+ years in macOS, Jamf, and deployment management, plus ITIL and AD experience. A robust scripting ability and 24x7 on-call readiness are essential for success.

Qualifications

• 4+ years macOS knowledge.
• 4+ years managing deployments.
• 3+ years change management.
• 3+ years shell script experience.
• 4+ years of Jamf experience or Jamf 300 certification.
• 1+ ServiceNow or equivalent ticketing system experience.
• 5+ years of related technical support experience.
• 1+ years Apple Enterprise Technologies.
• LDAP/Active Directory experience.
• ITIL knowledge.
• AWS experience (preferred).
• Jamf Cloud experience.
• Apple certification.
• BS Computer Science or equivalent (preferred).
• Networking/Firewall/NAT experience.
• Ability to work in a 24x7 on-call after hour rotation environment.
• Good understanding of change management.

Responsibilities

• Support macOS deployment technologies to a worldwide enterprise.
• Jamf Pro configuration, troubleshooting, and maintenance.
• Infrastructure management for macOS deployments.
• Provide rapid response to Mac system issues and outages.
• Provide Tier III support to Level II and Field Teams.
• Troubleshoot macOS deployment failures.
• Basic LAN/WAN troubleshooting.
• Develop and troubleshoot Bash scripts.
• Implement Mac system delivery security policies.
• Perform advanced troubleshooting with cross-functional teams.
• Perform other related duties as assigned.
• Provide support for critical systems, and deployments in a 24x7 on-call environment.
• Produce technical and operational documentation.

Skills

macOS knowledge

deployments management

shell scripting

Jamf Pro

ServiceNow

ITIL knowledge

LDAP/AD experience

Apple Enterprise Technologies

AWS experience

Jamf Cloud experience

Apple certification

Networking/Firewall/NAT

24x7 on-call support

Change management

Education

BS Computer Science or equivalent (preferred)

Tools

Jamf Pro

ServiceNow

Bash scripting

Job description

Capgemini in Metro Manila seeks a Senior Jamf Pro Engineer to lead enterprise macOS deployments, handle advanced troubleshooting, and configure Jamf Pro environments. You will support worldwide deployment efforts, manage infrastructure, and respond to system outages with cross-functional teams.

The role requires 4+ years in macOS, Jamf, and deployment management, plus ITIL and AD experience. A robust scripting ability and 24x7 on-call readiness are essential for success.