Global Senior IT Support Engineer – Device & MDM Deployment

Deel; Philippines; Remote; PHP 2,517,000 - 4,405,000; Full time

Benefits offered by this job

Stock grant opportunities

Additional perks and benefits

Flexible office membership

Job summary

Deel IT is seeking a Senior IT Support Engineer to join a global, remote team. You will help manage a mixed Mac & Windows estate, deploy and refresh devices, and contribute to the expansion of Deel IT device management and support services.

Ideal candidates have experience with MDM tools such as Jamf/Intune/Jumpcloud, strong IT security knowledge, and excellent communication skills to support sales and customers worldwide.

Qualifications

• Experience managing a Mac & Windows estate.
• Interest in MDM platforms such as Jamf, Intune, or Jumpcloud.
• Interest in application packaging and deployment for Mac & Windows.
• Good working knowledge of IT security.
• Demonstrate excellent interpersonal, organizational and communication skills, with the ability to work under pressure.

Responsibilities

• Work as part of an expert team of subject matter experts to help achieve device and IT services growth objectives.
• Build, develop, and enhance the Deel IT device management services for sale to a global customer base as well as our IT support services offering.
• Provide technical support for our Sales team and customer base.
• You will be deploying, configuring, and refreshing devices for Deel IT.

Skills

Mac & Windows

MDM platforms

IT security

Communication skills

Tools

Jamf

Intune

Jumpcloud

Python

PowerShell

Bash/ZSH

Job description

Deel IT is seeking a Senior IT Support Engineer to join a global, remote team. You will help manage a mixed Mac & Windows estate, deploy and refresh devices, and contribute to the expansion of Deel IT device management and support services.

Ideal candidates have experience with MDM tools such as Jamf/Intune/Jumpcloud, strong IT security knowledge, and excellent communication skills to support sales and customers worldwide.