Senior IT Workplace Engineer – Microsoft 365 & Security

Alter Domus; Taguig; Hybrid; PHP 1,200,000 - 1,800,000; Full time

Benefits offered by this job

ACCA study leave

Birthday day off

Mentoring program

Employee Share Plan

EAP access

Sports & social events

Job summary

Alter Domus is seeking a Senior Tech Workplace Engineer to join our Global IT Operations team in Manila. The role focuses on optimizing end-user experience across Microsoft 365 and messaging infrastructure, with hybrid on-site and remote work.

You will engage stakeholders, design security policies, manage identity and email security, and support a全球 user base. The ideal candidate has 6+ years in IT, strong communication skills, and hands-on experience with Entra ID, M365, and Defender XDR.

Qualifications

• Minimum of 6 years of relevant experience in the IT industry.
• Exceptional oral and written communication skills.
• Detail‑oriented and organised with a proven ability to meet deadlines in a fast‑paced environment.
• Strong work ethic, responsiveness, and a commitment to customer service excellence.
• Excellent team player with strong interpersonal skills.
• Self‑motivated and capable of thriving in a project‑based environment.
• Self-sufficient and resourceful, able to work across time zones with limited overlap with India‑based support.

Responsibilities

• Microsoft 365 Administration across Exchange Online, SharePoint Online, Teams, Intune, and Defender XDR.
• Design and maintain Entra ID and Conditional Access policies; manage hybrid identity synchronisation and MFA strategies.
• Oversee email security, DLP, and Exchange Online mail flow; manage transport rules and connectors.
• Manage device compliance and Autopilot/Autopatch via Intune; implement security baselines.
• Implement CIS benchmarks and Defender XDR controls to protect data.
• Administer Active Directory, DHCP, DNS, and GPO; apply patches and ensure security.
• Collaborate with a global IT team to support users across regions; maintain end-user documentation.
• Optional: Citrix XenApp & Azure Virtual Desktop configuration and application publishing.

Skills

Microsoft 365

Entra ID

Exchange Online

Intune

Defender XDR

PowerShell scripting

Hybrid IT operations

IT service delivery

Tools

Citrix XenApp

Azure Virtual Desktop

Microsoft Graph API

Job description

Alter Domus is seeking a Senior Tech Workplace Engineer to join our Global IT Operations team in Manila. The role focuses on optimizing end-user experience across Microsoft 365 and messaging infrastructure, with hybrid on-site and remote work.

You will engage stakeholders, design security policies, manage identity and email security, and support a全球 user base. The ideal candidate has 6+ years in IT, strong communication skills, and hands-on experience with Entra ID, M365, and Defender XDR.