Senior IT Support Engineer - Level 2

Outsourcey; Philippines; On-site; PHP 334,800 - 781,200; Full time

Benefits offered by this job

Competitive salary

Career growth opportunities

Work with industry leaders

Job summary

Join a forward-thinking company dedicated to revolutionizing global talent expansion! This role offers a unique opportunity to provide second-level technical support and shape the HR function in a rapidly growing BPO. With a focus on collaboration and innovation, you will work closely with industry leaders, tackling complex IT challenges and ensuring seamless operations. If you have a passion for technology and a desire to grow your career in a dynamic environment, this role is perfect for you. Let's do great things together and elevate businesses with your expertise!

Qualifications

• Min 10 years in support/help desk roles with Level 2 exposure.
• Strong knowledge of Windows, macOS, and Linux systems.

Responsibilities

• Provide second-level technical support for hardware and software issues.
• Diagnose complex system issues escalated from Level 1 support.

Skills

Technical Support

Windows

macOS

Linux

Networking Concepts

Active Directory

Microsoft 365

Google Workspace

Cloud Computing

Job description

Join a forward-thinking company dedicated to revolutionizing global talent expansion! This role offers a unique opportunity to provide second-level technical support and shape the HR function in a rapidly growing BPO. With a focus on collaboration and innovation, you will work closely with industry leaders, tackling complex IT challenges and ensuring seamless operations. If you have a passion for technology and a desire to grow your career in a dynamic environment, this role is perfect for you. Let's do great things together and elevate businesses with your expertise!