Senior IT Consultant — MSP & Cloud Expert (Hybrid)

TGT Global; Muntinlupa; Hybrid; PHP 900,000 - 1,500,000; Full time

Benefits offered by this job

Sign-on bonus 200k PHP

HMO Day 1

PTO 24 days

Annual appraisals

Overseas training

Hybrid work in Alabang

Job summary

TGT Global is seeking an experienced Senior Technical Consultant to own advanced technical support, resolve incidents, optimize client infrastructure, and drive continuous improvements. You will collaborate with clients, internal teams, and vendors to deliver high-impact solutions.

Ideal candidates have 3+ years in MSP environments, strong MS 365/Azure skills, and proven escalation handling. The role offers hybrid work in Alabang with day shifts and generous benefits.

Qualifications

• 3–5 years MSP/managed services experience supporting multiple clients.
• Strong MS 365 & Azure AD (Entra ID) skills – Exchange Online, Intune, CA, SharePoint.
• Windows Server administration – Active Directory, Group Policy, Hyper-V, patching, RDP.
• Networking fundamentals – DNS, VPN, firewall config (Fortinet, Meraki, WatchGuard, Check Point), email security (SPF/DKIM/DMARC).
• Strong English communication skills (written & spoken) for Australian clients.
• Ability to independently troubleshoot and resolve high-priority issues (P1/P2 tickets).

Responsibilities

• Manage escalations and ticket resolutions across all tech areas.
• Monitor and manage system alerts for servers, networks, and apps.
• Perform patching, CVE remediation, Windows updates, and security updates.
• Lead project-based work (multi-day/weeks)
• Document and share knowledge; communicate with clients.

Skills

MSP experience

Microsoft 365 & Azure AD

Windows Server admin

Networking fundamentals

English communication

Escalation handling (P1/P2)

Tools

HaloPSA

N-able N-central

3CX

Job description

TGT Global is seeking an experienced Senior Technical Consultant to own advanced technical support, resolve incidents, optimize client infrastructure, and drive continuous improvements. You will collaborate with clients, internal teams, and vendors to deliver high-impact solutions.

Ideal candidates have 3+ years in MSP environments, strong MS 365/Azure skills, and proven escalation handling. The role offers hybrid work in Alabang with day shifts and generous benefits.