Senior Instructional Designer - Mortgage Training

Nightowl Consulting; Philippines; On-site; PHP 400,000 - 700,000; Full time

Job summary

Nightowl Consulting is seeking an experienced Instructional Designer to develop training materials and e-learning content. You will translate complex mortgage operations and regulatory guidance into practical, user-friendly resources for end users.

You should have proficiency with content authoring tools (Articulate, Captivate) and strong written communication, collaborating across departments to deliver timely learning solutions.

Qualifications

• Minimum of five (5) years of experience in instructional design, training development, technical writing, learning and development, or a related field.
• Experience developing training programs within mortgage, financial services, or other highly regulated operational environments is preferred.
• Familiarity with SharePoint, LMS, content authoring tools, and e-learning development platforms is preferred.
• Experience creating process documentation, job aids, training curricula, and knowledge resources that support operational excellence and employee performance.

Skills

Instructional design

Adult learning principles

Content authoring tools

Articulate

Captivate

Mortgage operations knowledge

Written communication

Cross-functional collaboration

SharePoint

MS Office

Tools

LMS platforms

Authoring tools

Job description

Nightowl Consulting is seeking an experienced Instructional Designer to develop training materials and e-learning content. You will translate complex mortgage operations and regulatory guidance into practical, user-friendly resources for end users.

You should have proficiency with content authoring tools (Articulate, Captivate) and strong written communication, collaborating across departments to deliver timely learning solutions.