Mortgage Operations Learning Architect

NightOwl Consulting; Quezon City; On-site; PHP 781,200 - 1,004,400; Full time

Benefits offered by this job

Above market salary

HMO on Day 1

Performance-based Incentives

Quarterly Company Events

Equipment and software provided

Job summary

NightOwl Consulting is seeking an experienced Instructional Designer to lead the design and development of training programs. The role focuses on creating effective learning materials that ensure operational teams are well-trained and informed. Candidates should possess strong knowledge of instructional design methodologies and technical writing.

The ideal applicant has minimum five years of instructional design experience, preferably in a mortgage environment. Benefits include above-market salary, HMO on Day 1, and performance-based incentives.

Qualifications

• Minimum of five years of experience in instructional design, training development, or related field.
• Experience in a mortgage or regulated environment preferred.
• Ability to develop clear training materials and process documentation.

Responsibilities

• Lead design and improvement of training programs and materials.
• Translate underwriting guidance and operational changes into learning content.
• Evaluate training effectiveness and refine based on feedback.

Skills

Instructional design methodologies

Content authoring tools (Articulate, Captivate)

Written communication skills

Collaboration and organization skills

Knowledge of mortgage operations

Tools

SharePoint

Microsoft Office Suite

Job description

NightOwl Consulting is seeking an experienced Instructional Designer to lead the design and development of training programs. The role focuses on creating effective learning materials that ensure operational teams are well-trained and informed. Candidates should possess strong knowledge of instructional design methodologies and technical writing.

The ideal applicant has minimum five years of instructional design experience, preferably in a mortgage environment. Benefits include above-market salary, HMO on Day 1, and performance-based incentives.