Senior Insights & Enablement Lead — BI & Operations

Maya; Manila; On-site; PHP 2,500,000 - 4,200,000; Full time

Job summary

Maya is seeking a Senior Insights and Enablement Lead to architect launch tracking and data strategy, safeguarding data integrity across cross-functional teams. You will lead a high-performing analytics group and partner with Solutions Enablement, Product, Technology, and Operations to drive transformative insights.

You will translate complex metrics into optimization strategies, deliver real-time dashboards, and guide capacity planning and governance to sustain business growth at Maya.

Qualifications

• 6-8 years in operational analytics, with at least 2 years in a leadership role.
• Strong SQL expertise: writing, debugging, and optimizing complex queries across large data sets.
• Proven BI, analytics, and reporting experience to transform data into insights.
• Deep understanding of business processes and operational workflows.
• Experience with data ingestion, cleansing, ETL mapping, transformation, and consolidation of multiple sources.
• Experience in Data Mining, Analysis, and Investigation; fintech/finance/tech exposure is a plus.
• Experience with Tableau and Databricks is desirable.
• Strong stakeholder management and leadership capabilities across cross-functional teams.

Responsibilities

• Establish, standardize, govern launch validation frameworks, data quality rules, and visualization standards across the team.
• Deliver scalable BI infrastructure via Tableau and Databricks, removing data silos and ensuring post-launch visibility.
• Act as primary consulting partner to Operations, Product, and Technology; translate multi-source data into strategic actions.
• Provide actionable root-cause analyses and data narratives to unblock dependencies and optimize workflows.
• Manage workload, prioritize ad-hoc/recurring requests, and mentor Senior Analysts.
• Build and maintain a high-performing analytics team delivering accurate insights on deadlines.
• Develop a data strategy for enterprise-wide initiatives including validation procedures and analytics delivery.
• Deliver Executive BI dashboards and operational health scorecards for leadership visibility into risks and performance.
• Produce Strategic Insights and Transformation briefs highlighting gaps and optimization opportunities.
• Drive team performance and talent development within the analytics function.

Skills

SQL

Data mining

Business intelligence

Tableau

Databricks

Leadership

Stakeholder management

Tools

Tableau

Databricks

SQL queries

Job description

Maya is seeking a Senior Insights and Enablement Lead to architect launch tracking and data strategy, safeguarding data integrity across cross-functional teams. You will lead a high-performing analytics group and partner with Solutions Enablement, Product, Technology, and Operations to drive transformative insights.

You will translate complex metrics into optimization strategies, deliver real-time dashboards, and guide capacity planning and governance to sustain business growth at Maya.