Senior Information Technology Project Manager

RBox International Solutions Inc.; Pasig; Remote; PHP 900,000 - 1,500,000; Full time

Job summary

RBox International Solutions Inc. is seeking a Senior IT Project Manager to lead the IT Program Management Office, owning delivery across multiple programs. This permanent, remote role requires night shifts to align with North American stakeholders and ensures governance, prioritization, and performance across the portfolio.

You will coach managers, establish PMO standards, and drive end‑to‑end delivery while collaborating with business analysts, engineers, and external auditors where needed.

Qualifications

• 7+ years in technical program or project management with multiple teams.
• Experience managing a portfolio of software delivery programs.
• Strong knowledge of PMO processes and intake workflows.
• Experience with regulatory/compliance environments (SOC 2, SOX, FDA, etc.).

Responsibilities

• Own delivery across the portfolio: scope, schedule, dependencies and risk.
• Surface risks early with recommendations and drive resolution.
• Model capacity and prioritize across development, optimization and support.
• Own PMO standards: planning artifacts, status reporting and hygiene.
• Lead a team of program and project managers across levels.
• Coach managers toward independence and proactive problem solving.

Skills

Program management

Leadership

Stakeholder management

Azure DevOps

Risk management

Regulatory/compliance

English communication

PMP (advantage)

Tools

Azure DevOps

Job description

We are seeking a Senior IT Project Manager or Manager for the IT Program Management Office. You will own delivery across our program portfolio, and you will own the team: how work is taken in and prioritized, how programs are planned and tracked, how risk surfaces early, and how program managers grow.

This is a permanent work-from-home, full time, and night shift role.

Responsibilities

Program Delivery

• Own delivery across the portfolio: scope, schedule, dependencies, and risk across programs.
• Surface risks early with a recommendation, not just a flag. Drive resolution rather than reporting status.

Intake and Prioritization

• Partner with business analysts and engineering to convert stated requests into validated requirements before build.
• Model capacity and hold the prioritization line across new development, optimization, and support.

Process Management

• Own PMO standards: planning artifacts, work breakdown discipline, status reporting, and work management platform hygiene.
• Own the executive reporting pipeline, including status calibration and escalation criteria.
• Identify and fix process gaps without being asked. Own portfolio metrics and report them monthly.

Day-to-Day Management

• Lead a team of program and project managers across junior, intermediate, and senior levels.
• Set priorities, assign programs to the right level of PM, and hold delivery commitments.
• Resolve cross-functional conflict at your level. Escalate patterns, not incidents.

Coaching and Performance

• Coach program managers toward independence, including the judgment to deviate from plan when conditions change.
• Build a team that identifies problems and solves them rather than waiting for direction.

Qualifications

• 7+ years in technical program or project management, including three or more years directly managing five or more program managers.
• You have run a portfolio of concurrent software delivery programs, not one project at a time.
• You have owned intake and prioritization.
• When you joined, the process was scattered.
• Stabilized the process by creating and documenting a project intake workflow.
• Established controls around the process.
• Requestors can submit requests with information such as the nature of the project, project name, and request date.
• You have delivered in a regulated environment with external audit or compliance obligations, such as FDA, DEA, DSCSA, SOC 2, SOX, or GxP.
• Experience working with compliance requirements.
• Experience with projects involving SOC 2.Experience working with external audit and assurance stakeholders.
• You have built or materially rebuilt a PMO process.
• Established processes and tools to help manage and support prioritization.
• Deep working knowledge of Azure DevOps or an equivalent work management platform, including backlog structure and reporting.
• You have worked where your team owned outcomes end to end, set its own delivery standards, and made scope and schedule decisions.
• Strong written and verbal English, working directly with US-based stakeholders.
• Willing to work a full North American shift (graveyard schedule).
• Stable home internet with a minimum speed of 25 Mbps.
• Advantage: PMP Certification or equivalent

Why Join Us?

• Join a company solving real-world challenges in healthcare and logistics.
• Gain exposure to modern systems and technologies.
• Work with experienced project managers and technical leaders.
• Grow your technical project management career in a supportive environment.