Senior HR Process Optimization Analyst

Hershey Company; Hinoba-an; On-site; PHP 600,000 - 900,000; Full time

Job summary

Hershey Company in the Philippines seeks a Sr Assoc HR Process Efficiency to optimize HR service delivery and drive efficiency across employee lifecycle processes. The role demands strategic thinking, strong analytics, and collaboration with HR teams and stakeholders.

The Analyst will oversee intake management, identify improvements, analyze data, and leverage HR technology to automate routine tasks. A bachelor’s degree in HR/BA and 3–5 years of relevant experience are required for this

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• 3–5 years of experience in HR operations, service delivery, or process improvement in a corporate environment.
• Strong analytical skills and data-driven mindset.
• Excellent communication and stakeholder management abilities.
• Proficiency in HR technology and systems (HRIS, applicant tracking systems) and advanced Excel.

Responsibilities

• Oversee the intake of HR service requests, ensuring they are logged, prioritized, and assigned.
• Identify process improvements within HR service delivery and implement changes.
• Analyze HR service delivery data, track performance metrics, and generate reports.
• Collaborate with HR teams, managers, and stakeholders to meet requirements.
• Leverage HR technology to streamline processes and automate tasks.

Skills

Analytical thinking

Strategic thinking

Stakeholder management

Process improvement

Education

Bachelor's degree in HR/BA

Tools

HRIS

Applicant Tracking Systems

Excel

Job description

Hershey Company in the Philippines seeks a Sr Assoc HR Process Efficiency to optimize HR service delivery and drive efficiency across employee lifecycle processes. The role demands strategic thinking, strong analytics, and collaboration with HR teams and stakeholders.

The Analyst will oversee intake management, identify improvements, analyze data, and leverage HR technology to automate routine tasks. A bachelor’s degree in HR/BA and 3–5 years of relevant experience are required for this