Senior HR Executive

WESTCON GROUP PHILIPPINES; Philippines; On-site; PHP 900,000 - 1,200,000; Full time

Job summary

Westcon-Comstor Philippines is seeking a Senior HR Executive to serve as the main contact for all HR-related queries at the Manila Shared Services Centre, overseeing daily HR operations and ensuring accurate execution of HR processes.

The role covers recruitment, onboarding, payroll processing, benefits administration, employee relations, and regulatory compliance, with a focus on timely delivery and confidentiality across the organization.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field.
• Strong knowledge of labor laws, regulations, and employment practices.
• Minimum of 3 years of experience in HR management roles, preferably in a medium to large-sized organization.
• Experience in recruitment is an added advantage, particularly with portals and sourcing strategies.
• Ability to work independently and manage multiple tasks with minimal supervision.
• Strong interpersonal, communication, and problem-solving skills for cross-level collaboration.
• Proficiency in HR software and MS Office applications.

Responsibilities

• Serve as the main contact for all HR-related queries of the Manila Shared Services Centre (MSSC).
• Oversee daily HR operations and ensure timely and accurate execution of HR processes.
• Maintain up-to-date and confidential employee records and HR databases.
• Prepare and issue HR-related documents such as contracts, promotions, and salary review letters.
• Update and maintain organizational chart.
• Monitor issue of IDs, access cards, and business cards.
• Manage full recruitment process from posting to offer preparation.
• Ensure timely hiring aligned with manpower requirements.
• Oversee onboarding and employee orientation for new hires.
• Oversee payroll-related documentation and compliance with government policies.
• Administer government-m mandated benefits and monitor salary loans.
• Manage regularization, enrollment, updates, and termination processes for HMO and Life Insurance.
• Handle employee relations, grievances, and disciplinary actions.
• Oversee due process and termination procedures as needed.
• Support compliance with Return-to-Office policies.
• Conduct exit interviews and oversee clearance and offboarding.

Skills

HR management

Communication

Interpersonal skills

Problem solving

Education

Bachelor's degree in HR

Tools

HR software

MS Office

Job description

About the role

Senior HR Executive serving as the main contact for all HR-related queries of the Manila Shared Services Centre (MSSC), overseeing daily HR operations and ensuring timely and accurate execution of all HR processes at a country responsibility level.

Key responsibilities

• Serve as the main contact for all HR-related queries of the Manila Shared Services Centre (MSSC), including but not limited to local business units.

• Oversee daily HR operations, ensuring timely and accurate execution of all HR processes.

• Maintain up-to-date and confidential employee records (201 files), HR databases, and reports in compliance with data privacy regulations.

• Prepare and issue HR-related documents such as employment contracts, promotion and salary review letters, and certificates of employment.

• Update and maintain organizational chart.

• Monitor and ensure the issuance of employee IDs, building access cards, and business cards.

• Manage the full recruitment process from job posting, sourcing, and interviewing to selection and offer preparation.

• Ensure timely hiring in alignment with manpower requirements.

• Ensure smooth integration of new employees for the onboarding and employee orientation.

• Oversee and ensure the completion of Annual Physical Exam, Makati Health Certificate, BIR Form 2316 and other related requirements in accordance with company and government policies.

• Oversee completion and submission of all payroll-related documents.

• Administer government-mandated benefits (SSS, PhilHealth, Pag-IBIG) and monitor employee salary loans.

• Manage regularization, enrollment, updates, and termination processes for HMO and Life Insurance.

• Handle employee relations matters including grievances, disciplinary actions, and conflict resolution.

• Administer due process for Notice to Explain (NTE), Performance Improvement Plan (PIP), termination and redundancy procedures.

• Support compliance monitoring of Return-to-Office policy adherence.

• Conduct exit interviews and oversee clearance and offboarding documentation.

• Prepare and execute the Final Pay computation for resigned employees, and work closely with Finance to ensure timely payment.

• Prepare, organize, and provide necessary HR documentation and reports in support of Department of Labor and Employment (DOLE) audits and other regulatory requirements.

• Handle and process all HR-related billings and Requests for Payment (RFPs), ensuring accuracy, proper documentation, and timely payments.

• Stay informed about of labor laws and HR regulations in the Philippines to ensure organizational compliance.

• Organize and support company events such as CSR initiatives, team-building activities, and the annual Kick-Off.

• Drive employee engagement initiatives that foster a positive, inclusive, and collaborative workplace culture.

• Promote diversity, equity, and inclusion (DEI) within the organization.

• Perform other ad hoc duties as assigned.

POSITION REQUIREMENTS

• Bachelor's degree in Human Resource Management, Business Administration, or related field.

• Strong knowledge of labor laws, regulations, and employment practices.

• Minimum of 3 years of experience in HR management roles, preferably in a medium to large-sized organization.

• Experience in recruitment is an added advantage, particularly if familiar with recruitment portals and sourcing strategies.

• Ability to work independently and manage multiple tasks with minimal supervision.

• Possesses a strong personality with excellent communication, interpersonal, and problem-solving skills, enabling effective collaboration, sound decision-making, and the ability to build positive working relationships across all levels of the organization.

• Proficiency in HR software and MS Office applications.

About Westcon-Comstor

Westcon-Comstor (WestconGroup Inc.) is a global technology distributor with worldwide capabilities in Cloud, Global Deployment and Services, and category-leading Security, Unified Communications and Collaboration, Networking and Data Center technology Practices. Combining expert technical and market knowledge with a uniquely collaborative engagement model, the company is transforming technology distribution through its digital and physical products and services delivery. The company works with its partners to deliver results together through an investment in enablement programs and its associates’ dedication to creating an exceptional partner experience. Westcon and Comstor are the company’s go-to-market brands, offering customers a strong portfolio of market-leading and emerging vendors. With teams in 110 offices in 70-plus countries across six continents, Westcon-Comstor provides services to more than 170 countries.