Senior Hr Business Partner (Onsite)

Prime System Solutions; Philippines; On-site; PHP 1,800,000 - 2,400,000; Full time

Benefits offered by this job

Paid Leave

HMO Benefits

Government‑Mandated Benefits

Fun & Collaborative Culture

Job summary

Prime System Solutions in Philippines is seeking a Senior HR Business Partner to lead onsite HR partnerships for our local workforce. You will work with leadership to align people strategies with business goals, manage end-to-end employee lifecycle, and drive engagement and performance across the onsite team.

This role requires 8–10 years of HR experience, a solid grasp of Philippine labor law, and proven ability to partner with clients and stakeholders.

Qualifications

• Bachelor's degree in HR, Psychology, Business Administration or related field.
• 8-10 years of progressive HR or People Operations experience, preferably HRBP/leadership roles.
• Strong knowledge of Philippine labor laws, HR policies, employee relations and best practices.
• Experience in BPO, offshore staffing, professional services, or technology environments is preferred.
• Experience in client-facing or staff augmentation environments is advantageous.

Responsibilities

• Partner with Philippines Operations Head to align people strategies with business objectives.
• Manage the employee lifecycle for onsite workforce from onboarding through offboarding.
• Support workforce planning, headcount planning, staffing changes and transitions.
• Monitor workforce trends, identify people-related risks, and propose solutions.
• Manage employee relations, investigations, disciplinary matters and performance issues.
• Collaborate with employees, leaders, and clients to address performance concerns and actions.
• Ensure compliance with Philippine labor laws and company policies.
• Provide guidance on HR policies and workplace practices.
• Serve as HR contact for assigned clients regarding performance and staffing needs.
• Coordinate with clients and Talent Acquisition on replacements and deployments.
• Gather client feedback and address employee-related concerns promptly.
• Support resolution of client escalations involving employees and service delivery.
• Drive employee engagement and retention initiatives for onsite workforce.
• Conduct check-ins and identify concerns affecting morale or retention.
• Support career development and growth initiatives.
• Oversee HR administration for onsite workforce including attendance, leave, benefits, payroll inputs, HR systems, and records.
• Ensure timely completion of HR processes and documentation.
• Coordinate with coworking providers on workplace concerns affecting employee experience.
• Monitor HR metrics and provide insights to leadership.
• Identify opportunities to improve HR processes and service delivery.

Skills

HR experience 8-10y

HR Business Partner

Stakeholder management

Communication

Analytics & reporting

Talent management

Workforce planning

Client-facing

Education

Bachelor's degree in HR/psychology/business

Tools

HRIS

Job description

Senior HR Business Partner (Onsite)

Company : Prime System Solutions

Job Type : Full Time

Quezon City, Philippines

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Job Description - Senior HR Business Partner (Onsite)

Shift Schedule & Work Setup:

• US Eastern Timezone (Night Shift in PH)
• 100% Onsite – Work alongside a dynamic and growing team

Job Summary:

The Senior HR Business Partner will serve as the primary HR and workforce partner for the company's onsite employees.

This role will work closely with employees, clients, Talent Acquisition, and leadership to support employee performance, engagement, retention, workforce needs, and overall service delivery.

The HRBP will provide both strategic and hands‑on HR support for the onsite workforce.

Key Responsibilities:

HR Business Partnership & Workforce Management

• Partner with the Philippines Operations Head to align people strategies with business and workforce objectives.
• Manage the employee lifecycle for the onsite workforce, from onboarding through offboarding.
• Support workforce planning, headcount planning, staffing changes, deployment, and employee transitions.
• Monitor workforce trends, identify people‑related risks, and recommend solutions.

Employee Relations, Performance & Compliance

• Manage employee relations, workplace concerns, investigations, disciplinary matters, and performance issues.
• Partner with employees, leaders, and clients to address performance concerns and establish appropriate action plans.
• Ensure compliance with Philippine labor laws, company policies, and employment requirements.
• Provide guidance on HR policies, employee concerns, and workplace practices.

Client & Staffing Partnership

• Serve as a key HR contact for assigned clients regarding employee performance, workforce concerns, and staffing requirements.
• Coordinate with clients, Talent Acquisition, and internal teams on replacements, staffing changes, deployment, and workforce needs.
• Gather and communicate client feedback and ensure employee‑related concerns are addressed promptly.
• Support the resolution of client escalations involving employees and service delivery.

Employee Engagement & Retention

• Drive employee engagement, recognition, culture‑building, and retention initiatives for the onsite workforce.
• Conduct employee check‑ins and proactively identify concerns affecting morale, performance, or retention.
• Support career development and employee growth initiatives.

HR Operations & Employee Support

• Oversee HR administration for the onsite workforce, including attendance, leave, benefits coordination, payroll inputs, HR systems, and employee records.
• Ensure timely and accurate completion of HR processes and employee documentation.
• Coordinate with the coworking provider or relevant teams on workplace concerns affecting the employee experience.

HR Reporting & Continuous Improvement

• Monitor workforce metrics such as headcount, turnover, retention, attendance, performance, staffing status, and utilization.
• Prepare HR and workforce reports and provide insights to the Philippines Operations Head.
• Identify opportunities to improve HR processes, employee experience, workforce management, and service delivery.
• Partner with Talent Acquisition, Finance, IT, and other functions to support business and workforce needs.

Requirements

Skills, Knowledge, and Expertise

• Bachelor's degree in Human Resources, Psychology, Business Administration, or a related field.
• 8-10 years of progressive HR or People Operations experience, preferably with experience in an HR Business Partner, HR leadership, or similar role.
• Strong knowledge of Philippine labor laws, HR policies, employee relations, and HR best practices.
• Experience in BPO, offshore staffing, professional services, or technology environments is preferred.
• Experience supporting employees in a client‑facing or staff augmentation environment is an advantage.
• Strong experience in employee relations, performance management, talent management, and workforce planning.
• Excellent communication, stakeholder management, problem‑solving, and decision‑making skills.
• Strong analytical, reporting, and process improvement capabilities.
• Ability to partner with leadership and employees on HR matters while balancing business and workforce needs.
• High level of integrity, confidentiality, and professionalism.

Core Competencies

• Strategic HR Business Partnership
• Employee Relations & Labor Compliance
• Performance & Talent Management
• Workforce Planning & Employee Support
• Client & Stakeholder Management
• HR Operations & Employee Services
• Leadership & Team Development
• Process Improvement & HR Analytics
• Communication & Decision‑Making
• Integrity & Confidentiality

Benefits

Why You'll Love Working with Us:

• Help build and scale a growing company where your leadership truly makes an impact.
• Paid Leave Take time off to recharge, starting upon regularization.
• HMO Benefits Comprehensive healthcare coverage as soon as you're regularized.
• Government‑Mandated Benefits All statutory benefits such as SSS, PhilHealth, and Pag‑IBIG are fully provided.
• Fun & Collaborative Culture Be part of a dynamic team that values creativity, innovation, and teamwork.

NOTE:

This is a full-time employment position and NOT an Independent Contractor arrangement. It comes with government‑mandated contributions and benefits.

A background check is part of our hiring process and will be completed before moving to the job offer stage. We kindly ask applicants to have the necessary details ready in advance to keep things smooth and hassle‑free.