Senior Google Workspace Administrator

Cobden and Carter International Inc.; Pasay; Hybrid; PHP 600,000 - 820,000; Full time

Job summary

A leading tech consultancy is seeking a Senior Google Workspace Administrator in Pasay. This hybrid role entails managing Google Workspace changes, investigating incidents, and performing ownership transfers. Candidates should be experienced in Google Drive permissions, Google Vault, and platform-wide configuration changes. The position requires a Bachelor's degree and offers the possibility of working onsite 2-3 days a week. Applicants must be prepared to work during graveyard shifts aligned with Eastern Standard Time.

Qualifications

• 3+ years managing enterprise Google Workspace changes
• Ability to configure Workspace services at OU and group-based levels
• Experience with Google Workspace incident investigation and resolution

Responsibilities

• Investigate and resolve Google Workspace-related incidents
• Perform ownership transfers for Google Docs and Sheets
• Support data recovery using Google Vault
• Restore access to restricted files and folders.
• Diagnose permission and sharing conflicts.
• Support data recovery using Google Vault.
• Escalate unresolved platform issues when required.

Skills

Google Drive permissions and ownership

Google Vault

License management

GAM (Google Apps Manager)

Platform-wide configuration changes

Feature governance

Organizational Units (OUs)

Education

Bachelor's Degree

Tools

GAM (Google Apps Manager)

Job description

Hybrid - Pasay 3-5 Yrs Exp Bachelor Full-time

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Job Description

Job Title: Senior Google Workspace Administrator

Required Skills & Experience

Strong Working Knowledge Of

• Google Drive permissions and ownership
• Google Vault
• License management
• GAM (Google Apps Manager)
• 3 years managing enterprise Google Workspace changes

At Least 2+ Years Handling

• Platform-wide configuration changes
• Feature governance
• Organizational Units (OUs)

Ability to Configure Workspace Services At

• OU level
• Group-based level

Evidence From Tickets

• Enable/Disable Gemini
• Turn off Google Vids

Role Description

Sample Ticket Patterns

• Google file ownership transfer
• Access issues to Google Drive
• Sheet/Doc ownership changes

Responsibilities

• Investigate and resolve Google Workspace-related incidents
• Recover deleted Google Drive and Shared Drive content
• Perform ownership transfers for:
  • Google Docs
  • Sheets
  • Shared Drives
• Restore access to restricted files and folders
• Diagnose permission and sharing conflicts
• Support data recovery using Google Vault
• Escalate unresolved platform issues when required

Service Request Management (RITMs)

Sample Ticket Patterns

• Google Workspace account creation
• Account provisioning
• License true-up
• Full archive and decommission requests

Responsibilities

• Provision and deprovision user accounts
• Assign and manage Google Workspace licenses
• Execute user offboarding and archiving processes
• Perform data retention and account archival
• Maintain group membership and access entitlements
• Support license audits and usage reviews
• Validate requests against internal policies

Change Management (CHGs)

Sample Ticket Patterns

• Install migration applications
• Enable/disable Gemini
• Enable/disable Google Vids

Responsibilities

• Enable, disable, and configure Google Workspace features
• Install and validate third-party applications
• Implement feature rollouts based on approved schedules
• Perform pre-change testing
• Conduct post-change validation
• Document completed changes
• Support rollback activities when required

Additional Responsibilities

• Provide support for ancillary messaging products including mobile management, faxing solution, and distribution list tools
• Perform other related duties as assigned
• Provide support for release deployments in a 24x7 operations environment as required
• Produce technical and operational documentation

Work Arrangement

• Onsite schedule of 2–3 days per week at the Mall of Asia Business Complex
• Graveyard shift aligned with Eastern Standard Time (EST)

Rosete Arnel

HR Officer Cobden and Carter International Inc.

Working Location

SM Mall of Asia. Seaside Blvd, Pasay City, 1300 Metro Manila, Philippines

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