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Lewis Personnel Management is seeking an experienced Operations Manager to lead cross-functional projects and optimize digital workflows from our Makati City office.
The role focuses on project management, systems implementation, AI-driven automation, and process improvement, with hybrid work 2–3 days on site and collaboration across multiple company sites.
Department: Executive Office / Operations
Reports To: Operations Manager
Employment Type: Full-Time
Work Arrangement: Hybrid (2-3x RTO)
Office Location: Makati City Office, with occasional reporting to multiple company-managed sites as business needs require.
Project Management
Lead and coordinate operational, technology, and business improvement projects from planning through implementation.
Monitor project timelines, action items, deliverables, budgets, risks, and overall project progress.
Coordinate with internal teams, consultants, contractors, vendors, and external stakeholders to ensure timely execution.
Prepare project reports, dashboards, documentation, and management updates.
Systems & Digital Operations
Manage, implement, and continuously improve the Company's business systems, cloud platforms, and digital workflows.
Administer and optimize Google Workspace, Smartsheet, and other business productivity platforms.
Evaluate, recommend, implement, and document new systems that improve operational efficiency.
Develop and maintain standardized workflows, process documentation, and operating procedures.
AI & Automation
Identify opportunities to improve productivity through AI, automation, and digital transformation initiatives.
Implement and optimize AI tools including ChatGPT, Gemini, Claude, Perplexity, Copilot, and other emerging technologies.
Design AI-assisted workflows, templates, automations, and knowledge management systems.
Train and support employees in the effective use of AI and business productivity tools.
Operations Support
Coordinate cross-functional initiatives and ensure timely follow-through on operational priorities.
Analyze existing business processes and recommend practical improvements.
Support Management in research, reporting, data analysis, and special projects.
Provide technical guidance and operational support for technology-related initiatives.
Leadership & Coordination
Serve as the primary coordinator between Management, technology vendors, consultants, and project stakeholders.
Drive continuous improvement initiatives that enhance efficiency, collaboration, and operational performance.
Perform such other duties, responsibilities, miscellaneous functions, projects, and assignments as may reasonably be assigned by the Company's Principal, Directors, authorized officers, or approved representatives.
Bachelor's Degree in Information Technology, Computer Science, Engineering, Business Management, Information Systems, or a related field
Minimum of 3–5 years of experience in project management, systems implementation, operations, business process improvement, or technology management.
Strong analytical, organizational, project management, and problem-solving skills.
Experience implementing cloud-based business systems, AI tools, automation platforms, and digital workflows is highly preferred.
Ability to manage multiple projects independently in a fast-paced environment.
Technical Competencies
Google Workspace
Smartsheet
Microsoft Office
AI productivity platforms (ChatGPT, Gemini, Claude, Copilot, Perplexity, or equivalent)
Cloud document management
Workflow automation and business systems
Basic data analysis and reporting
Ideal Candidate
Applicants who reside in Makati City or nearby areas with a short and convenient commute are strongly preferred.
Must be able to start immediately.
Qualified applicants may be invited to undergo a paid two (2)-week assessment period