Senior Global Onboarding Operations Lead

London Stock Exchange Group; Taguig; On-site; PHP 600,000 - 900,000; Full time

Job summary

LCH Ltd, part of the London Stock Exchange Group, is seeking a Senior Associate for its Manila Onboarding Operations team. The role focuses on end-to-end onboarding for members and counterparties, ensuring precise execution and proactive stakeholder engagement.

You will handle multiple clearing services, maintain data quality, and support regulatory reporting while driving process improvements and training across the team.

Qualifications

• Bachelor’s degree in Finance, Business, Economics, or related field.
• Experience in financial services onboarding, client services, or operations is a plus.

Responsibilities

• Manage full onboarding lifecycle for members, clients, and counterparties with timely, accurate execution and service.
• Build strong relationships with internal and external stakeholders, providing clear and proactive communication on requirements, timelines, and risks.
• Identify and resolve issues quickly, elevate when needed, and maintain accurate data across systems.
• Validate critical instructions, maintain membership documentation, and support regulatory reporting requirements.
• Review and refine onboarding procedures, implement system enhancements, and support testing for new tools and automation.
• Provide training on our Salesforce community platform and facilitate internal sessions to strengthen process knowledge.
• Contribute to strategic initiatives and change management efforts that enhance onboarding and client servicing capabilities.

Skills

Communication

Stakeholder management

Attention to detail

Risk awareness

Collaboration

Adaptability

Data troubleshooting

Learning new tech

Education

Bachelor’s degree in Finance/Business/Economics

Tools

Calypso

Murex

Job description

LCH Ltd, part of the London Stock Exchange Group, is seeking a Senior Associate for its Manila Onboarding Operations team. The role focuses on end-to-end onboarding for members and counterparties, ensuring precise execution and proactive stakeholder engagement.

You will handle multiple clearing services, maintain data quality, and support regulatory reporting while driving process improvements and training across the team.