Senior Fee Billing Operations Lead

JPMorganChase; Metro Manila; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

JPMorgan Chase in Manila is seeking a Fee Operations Senior Associate to lead the invoicing team, ensuring accurate billing, cash handling, and timely data inputs for monthly and quarterly cycles.

You will oversee the billing lifecycle, manage risks, and partner with global functions to improve reliability and control. This role emphasizes ownership, structured problem solving, and deadline-driven execution.

Qualifications

• Bachelor’s degree.
• 7 years of experience in finance, accounting, operations, or a related field.
• Proven people leadership experience, including delivery management and quality oversight.
• Experience supporting invoice production and billing operations in a deadline-driven environment.
• Strong analytical skills, including root-cause analysis and driving resolution.
• Strong risk and control mindset with consistent attention to detail and documentation.
• Proficient written and verbal communication skills, including clear escalation with impact assessment.
• Advanced proficiency in Microsoft Excel.
• Ability to partner effectively with stakeholders across functions and seniority levels.
• Ability to work across regions and time zones.

Responsibilities

• Lead day-to-day invoicing team execution, including work allocation and calendar planning.
• Produce accurate, timely invoices across multiple fee types with visibility into status and risks.
• Review outputs, uphold documentation standards, escalate and remediate client-impacting issues.
• Drive continuous improvement by simplifying processes, reducing manual touchpoints, and strengthening controls.
• Oversee daily fee collection accounting from receipt through posting and reconciliation.
• Apply client payments to open invoices to close receivables with audit-ready evidence.
• Manage client prepayments for correct attribution and tracking.
• Execute controlled adjustments when invoice revisions occur with accurate cash/receivable records.
• Reconcile fee collection accounts, investigate breaks, and drive timely closure with escalation.
• Maintain and enhance risk and control framework with supervisory controls and recurring executions.
• Coordinate monthly data procurement for billing inputs and resolve data anomalies.

Skills

People leadership

Invoice production

Billing operations

Analytical skills

Risk & controls

Communication skills

Excel

Cross-functional collaboration

Time zone coordination

Attention to detail

Education

Bachelor’s degree

Tools

Microsoft Excel

Microsoft Access

Job description

JPMorgan Chase in Manila is seeking a Fee Operations Senior Associate to lead the invoicing team, ensuring accurate billing, cash handling, and timely data inputs for monthly and quarterly cycles.

You will oversee the billing lifecycle, manage risks, and partner with global functions to improve reliability and control. This role emphasizes ownership, structured problem solving, and deadline-driven execution.