Senior Fee Billing Operations Lead

JPMorgan Chase & Co.; Metro Manila; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

JPMorgan Chase & Co. Philippines invites you as a Fee Operations Senior Associate in the Global Fee Billing Operations team.

You will lead key processes across the fee billing lifecycle to ensure invoices are accurate, cash activity is fully accounted for, and billing inputs are complete and timely. You will manage team delivery against monthly and quarterly calendars with a strong risk and control mindset.

Qualifications

• Bachelor’s degree required.
• 7 years of experience in finance, accounting, operations, or a related field.
• Demonstrated people leadership experience (formal or informal).
• Experience supporting invoice production and billing operations in a deadline-driven environment.
• Strong analytical skills, including investigating breaks and driving resolution.
• Strong risk and control mindset with attention to detail and documentation.
• Proficient written and verbal communication skills, including clear escalation with impact assessment and proposed action plans.
• Advanced proficiency in Microsoft Excel.
• Ability to partner effectively with stakeholders across functions and seniority levels.
• Ability to work effectively across regions and time zones.

Responsibilities

• Lead day-to-day execution for the invoicing team, including work allocation and capacity planning against billing calendars.
• Produce accurate, timely invoices across multiple fee types with visibility into status and risks.
• Review outputs, reinforce documentation standards, and escalate client-impacting issues when required.
• Drive continuous improvement by simplifying processes, reducing manual touchpoints, and strengthening controls.
• Own daily oversight of fee collection accounts, ensuring complete accounting of cash activity from receipt through posting.
• Apply client payments accurately to open invoices to close receivables with audit-ready evidence.
• Manage client prepayments to ensure correct attribution, tracking, and application.
• Execute controlled adjustments when invoice revisions occur, recording cash and receivable impacts.
• Reconcile fee collection accounts, investigate breaks, and close issues with escalation as needed.
• Maintain and enhance the risk and control framework, including supervisory controls and exception management.
• Coordinate monthly data procurement for billing inputs, validate data quality, and resolve anomalies.

Skills

People leadership

Invoice production

Billing operations

Excel proficiency

Data analysis

Communication

Cross-region collaboration

Deadline driven

Education

Bachelor's degree

Tools

Microsoft Access

Job description

JPMorgan Chase & Co. Philippines invites you as a Fee Operations Senior Associate in the Global Fee Billing Operations team.

You will lead key processes across the fee billing lifecycle to ensure invoices are accurate, cash activity is fully accounted for, and billing inputs are complete and timely. You will manage team delivery against monthly and quarterly calendars with a strong risk and control mindset.