Senior Facilities & Operations Lead — Manila

NiCE; Manila; On-site; PHP 600,000 - 900,000; Full time

Job summary

NiCE Manila is seeking an experienced Office Manager to oversee day-to-day facilities operations and administrative tasks, aligning resources with business objectives. The role requires strategic thinking and hands-on execution, acting as a liaison between vendors, internal teams, and management to ensure smooth facilities performance.

You will manage space planning, safety standards, and budgetary controls, coordinate large meetings and inductions, and drive process improvements across the

Qualifications

• Knowledge of HVAC, UPS, DG sets, fire safety systems, BMS, CCTV and Access Control Systems.
• Strong vendor management and PPM scheduling experience.
• Proficiency in MS Office (Excel, PowerPoint) and CAFM/workplace tools.

Responsibilities

• Provide strategic direction to facilities management team.
• Ensure a pleasant work environment and high levels of organizational effectiveness, communication, and safety.
• Ensure facilities management and real estate services meet contracts and KPIs.
• Manage routine maintenance, repairs, and office upkeep with safety protocols.
• Coordinate space management, internal moves, and future space demand.
• Act as primary contact with cleaning, catering, security and contractors.
• Implement office processes in line with global policies; coordinate large meetings and events.
• Oversee new starters induction for Manila operations.
• Monitor supplier performance and budget status.

Skills

Vendor management

PPM scheduling

MS Office

CAFM tools

HVAC knowledge

Security systems knowledge

Tools

CAFM

Job description

NiCE Manila is seeking an experienced Office Manager to oversee day-to-day facilities operations and administrative tasks, aligning resources with business objectives. The role requires strategic thinking and hands-on execution, acting as a liaison between vendors, internal teams, and management to ensure smooth facilities performance.

You will manage space planning, safety standards, and budgetary controls, coordinate large meetings and inductions, and drive process improvements across the