Operations & Facilities Administrator Lead

PeopleStrong; Manila; Hybrid; PHP 502,000 - 725,000; Full time

Job summary

PeopleStrong in Manila is seeking an Operations Manager to oversee admin staff, cleaners, and service providers, ensuring tasks are well coordinated and aligned with business needs. You will lead teams, redesign roles as required, and drive efficiency.

The role covers facilities upkeep, telecom connectivity, security and safety, internal services, and policy improvements across multiple locations. You will implement processes that reduce costs while maintaining compliance and high service levels.

Responsibilities

• Hire, train, coach and evaluate Admin staff and third party providers; design and redesign jobs to meet changing demands.
• Monitor and coordinate schedules for cleaning, repair and maintenance of facilities, equipment, vehicles and other company properties.
• Ensure telecom connections with suppliers, customers and employees are working efficiently; coordinate with providers for new lines and repairs; assist in installation and transfer of telephone lines, etc.
• Prepare and implement security and disaster plans for all work locations; work with security agencies; monitor security personnel; conduct drills; ensure workplace safety and health compliance.
• Oversee admin services such as office supplies, courier contracts, food preparation, fleet services and fuel-card applications.
• Design and implement policies, processes and systems to improve productivity and control costs; monitor compliance and adopt modern practices across locations.

Job description

PeopleStrong in Manila is seeking an Operations Manager to oversee admin staff, cleaners, and service providers, ensuring tasks are well coordinated and aligned with business needs. You will lead teams, redesign roles as required, and drive efficiency.

The role covers facilities upkeep, telecom connectivity, security and safety, internal services, and policy improvements across multiple locations. You will implement processes that reduce costs while maintaining compliance and high service levels.