Senior Expert ICS Digital Enablement

Fresenius Medical Care; Metro Manila; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

Fresenius Medical Care in the Philippines seeks an Expert IC Digital Enablement to drive automation across Global IC pillars, turning manual processes into scalable automation opportunities and aligning requirements with the Automation team.

The role supports the Workiva platform, builds enterprise connectors, and collaborates with IT and business leaders to optimize IC controls and operations.

Qualifications

• Experience identifying automation opportunities across business processes.
• Ability to structure and translate business requirements for automation teams.
• Strong collaboration with IT and process owners to enable automation.

Responsibilities

• Identify manual workarounds and assess automation potential across all Global IC pillars (GST, OpEx, GBPT, IT Strategy & Testing).
• Gather, structure and translate requirements to support automation development.
• Support automation enhancements within the Workiva platform and build connectors to enterprise systems.
• Design, build and maintain Workiva connectors with SAP S/4HANA, Workday, and Anaplan.
• Maintain and prioritize a backlog of automation opportunities with GST leadership; track benefits realized.
• Document current-state processes and target-state automated workflows for testing and deployment.

Skills

Stakeholder management

Requirements gathering

Tools

Workiva

SAP S4/HANA

Workday

Anaplan

Job description

The Expert IC Digital Enablement plays a key role in advancing the digital maturity and automation agenda of the Global IC organization. This position is responsible for identifying manual workarounds and inefficient, manually-driven processes across all Global IC pillars (Governance, Strategy & Transformation, Operational Excellence, Global Business Process Testing, and Global IT Strategy & Testing) and translating them into actionable automation opportunities. The role acts as the primary interface and sparring partner between the Global IC function and the Automation team, ensuring business requirements are clearly understood and correctly reflected in the design and development of automation solutions for highly manual, repetitive processes. The role further supports the enhancement of automation within the Workiva platform and serves as the interface between Workiva and Global IC to build and maintain connectors between Workiva and other enterprise systems (e.g. SAP S4HANA, Workday, Anaplan). In addition, the role supports regular IC Operations activities, as needed.

Main Tasks

• Identify manual workarounds and manually-intensive processes across all Global IC pillars (GST, Operational Excellence, Global Business Process Testing, Global IT Strategy & Testing) and assess their automation potential.
• Act as the primary interface and sparring partner between the Global IC function and the Automation team, gathering, structuring and translating business requirements into clear specifications to support the development of automation solutions for strongly manual-driven processes.
• Support the enhancement of automation within the Workiva platform, identifying opportunities to streamline and digitize IC processes and controls in Workiva.
• Act as the interface between Workiva and Global IC to design, build and maintain connectors/integrations between Workiva and other enterprise systems (e.g. SAP S4HANA, Workday, Anaplan, etc.).
• Maintain and prioritize a backlog of automation opportunities across IC in collaboration with GST leadership; track status, benefits realized and efficiency gains of automation initiatives.
• Document current-state manual processes, target-state automated workflows, and business requirements to support automation development and testing.
• Bundle expertise on SAP reports (e.g. T-Codes) relevant to IC and automation initiatives and support the Operational Excellence team with business control-relevant alignments with Global Process Owners, where needed.
• Partner with IT, OpEx and other Global IC pillars to validate automation solutions prior to deployment and support user acceptance testing.
• Support regular IC Operations activities (e.g. GRC/Workiva tool maintenance, lifecycle activities, reporting) where needed.