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Megawide Construction Corporation seeks an IT Specialist to manage and evolve business applications, automate processes, and ensure the stability and security of its software ecosystem.
You will work with SAP, Power BI, MS Teams, and Odoo, driving automation initiatives to improve efficiency. Collaborate with the IT Lead and Infrastructure Team to align with cybersecurity standards and governance policies.
The IT Specialist is responsible for managing and developing business applications, implementing process automation solutions, and ensuring role also the stability, security, and performance of PCS’s software ecosystem. The involves supporting the integration of enterprise systems such as SAP, Power BI, MS Teams, and Odoo, as well as driving automation initiatives to improve operational efficiency across departments.
This position works closely with the IT Lead and Infrastructure Team to ensure applications and cloud platforms operate securely and align with corporate IT standards, cybersecurity protocols, and governance policies.
Administer and maintain business applications such as:
Enterprise Systems: SAP, Power BI, Odoo, and other MIS platforms.
Web and Dashboard Platforms: Internal and external websites, analytics dashboards
Ensure optimal application performance, availability, and scalability.
Manage system configurations, integration scripts, and version updates.
Coordinate with the Infrastructure Team for application hosting and cloud resource optimization.
Lead the design, development, and deployment of workflow and process automation solutions.
Implement RPA (Robotic Process Automation), Power Automate, or similar tools to streamline business processes.
Conduct requirements gathering and business process analysis with users to identify automation opportunities.
Document automation logic, workflows, and post-deployment performance metrics.
Design and develop Application Programming Interfaces (APIs) for systems such as SAP Business One and SAP HANA to enable seamless data integration and automated data exchange.
Design, develop, and administer databases that serve as the backbone of automation initiatives, ensuring data integrity, security, scalability, and high availability.
Develop interactive dashboards and business intelligence reports using Power BI, and other analytics platforms (e.g., Tableau, Looker, SAP Analytics Cloud), to provide real-time visibility into KPIs, operational metrics, and automation performance.
Design and deploy AI-powered agents to automate decision-making, data analysis, and customer/internal support processes.
Develop AI agents capable of integrating with enterprise systems (ERP, HRIS, ticketing systems) to retrieve, process, and respond to real-time data.
Implement conversational AI and virtual assistants to support employee self-service, reporting inquiries, and workflow approvals.
Utilize machine learning and natural language processing (NLP) to enhance process optimization, anomaly detection, and predictive insights.
Establish governance, security controls, and monitoring frameworks for responsible AI deployment within business operations.
Implement application-level security controls, user access management, and data encryption where required.
Coordinate with the IT Lead and Infrastructure Team to ensure application security aligns with company standards.
Perform regular application vulnerability reviews and patch management.
Ensure all applications adhere to IT governance, audit, and compliance requirements.
Maintain updated documentation for application configurations, workflows, and automation logic.
Participate in IT audits, ensuring software components meet policy and data protection standards.
Provide technical support for application-related incidents and requests.
Collaborate with business units to translate operational requirements into technical solutions.
Train end-users on new applications, features, and process automation tools.
Participate in training sessions on PCS IT systems, tools, and support procedures.
Learn IT operational standards, escalation workflows, and compliance practices.
Develop technical and customer service skills to prepare for progression to higher helpdesk levels.
Bachelor’s degree in information technology, computer science, or related field.
3-5 years of experience in IT automation, digital transformation, or related field.
Experience or certification in Project Management (e.g. Agile, Scrum, PMP, or internal PM Framework
Experience with enterprise systems such as SAP, Odoo, PowerBI and Microsoft 365 is highly preferred.
Background in cloud environments (Azure, AWS, or similar) is an advantage.
Proficiency in programming and scripting (e.g., Python, C#, PowerShell, JavaScript).
Experience in Power Platform, Odoo customization, or API integration.
Familiarity with RPA tools, workflow automation, and data visualization platforms.
Understanding of cybersecurity practices and application lifecycle management.