Senior Executive/Executive, Talent and Organizational Development

ComfortDelGro Corporation Limited; Santo Niño 1st; On-site; PHP 670,000 - 1,004,000; Full time

Job summary

ComfortDelGro Corporation Limited is seeking an HR professional to lead end-to-end employee engagement surveys, develop communication plans, and coordinate survey administration across the organization.

You will analyze data and prepare reports for HR leadership, manage external vendors, and support program calendars, while driving continuous improvement in engagement initiatives.

Strong presentation skills and experience with Qualtrics/Glint/CultureAmp is a plus; bachelor’s degree required.

Qualifications

• Bachelor’s Degree in Business or similar.
• Minimum 3–6 years in HR roles (e.g., HRBP, Talent/OD, HR Generalist).
• Strong interpersonal and communication skills with a collaborative mindset.
• Strong storytelling and presentation skills with data analysis capability.
• Experience with Qualtrics/Glint/CultureAmp is a plus.

Responsibilities

• Lead end-to-end process for employee engagement surveys.
• Implement communication plan to drive participation and transparency.
• Coordinate survey administration: launch scheduling, reminders, issues, response tracking.
• Analyze data and prepare clear reports and dashboards for HR leadership and business units.
• Support follow-up activities: track action plans, updates, pulse checks.
• Develop and implement HR communications materials and kits.
• Manage vendor relationships with external providers to ensure quality and cost-effectiveness.
• Track metrics and provide periodic reports for Senior Management.
• Document and standardize core processes; identify opportunities to automate tasks.

Skills

Interpersonal

Communication

Storytelling

Data analysis

Presentation

Collaboration

Education

Bachelor's degree in Business

Tools

Qualtrics

Glint

CultureAmp

Job description

Roles and Responsibilities

• Employee Engagement Survey Implementation
  • Lead the end-to-end process for employee engagement surveys:
  • Implement the communication plan (email campaigns, intranet announcements, FAQs) to drive participation and transparency.
  • Coordinate survey administration: schedule launch and reminders, troubleshoot issues, and monitor response rates.
  • Analyze quantitative and qualitative data; prepare clear, actionable reports and dashboards for HR leadership and business units.
  • Support follow-up activities: track progress on action plans, communicate updates to employees, and plan pulse checks or subsequent surveys as needed.
• Internal HR Communications
  • Develop and implement communication materials and information kits for HR programmes and activities, ensuring messages are clear and targeted. Examples include:
  • Presentation decks and email campaigns announcing programme launches, timelines, and outcomes
  • Intranet pages with programme details, resources, and success stories
  • Supporting collateral such as infographics, FAQs, and playbooks.
  • Yearly HR Report Card / Newsletter
  • Coordinate with Group Corporate Communications to ensure all materials align with corporate identity and branding.
  • Monitor communication effectiveness (e.g., open rates, stakeholder feedback) and refine messaging strategies accordingly.
• Vendor Management
  • Manage relationships with external providers (e.g., Qualtrics, assessment-tool vendors, training consultants) to ensure quality delivery and cost-effectiveness.
• Data, Measurement & Reporting
  • Track key metrics—such as participation rates, satisfaction scores, development outcomes, and engagement survey response rates—and prepare periodic reports for Senior Management.
  • Use survey tools or analytics platforms to gauge programme and engagement impact, present findings with actionable recommendations for continuous improvement.
• Resource Management
  • o Assist in budgeting for Talent & OD and engagement initiatives, covering communication materials, and related expenses.
• Process Documentation & Optimization
  • Document and standardize core processes (e.g., nomination workflows, programme calendars, survey administration timelines) to ensure clarity, consistency, and efficiency.
  • Identify opportunities to automate routine tasks—such as reminder emails, report generation, or survey follow-ups—and collaborate with IT or systems teams to implement solutions.
• Ad Hoc Projects & Support
  • Support the Group HR team on additional projects or initiatives as needed, providing expertise in Talent & OD, internal communications, and engagement best practices.

Requirements

• Bachelor’s Degree in Business or similar
• Minimum 3 - 6 years’ relevant experience in roles such as Human Resource Business Partner, Talent Management, Organizational Development, Human Resource Generalist etc.
• Strong interpersonal and communication skills, with a collaborative mindset
• Strong storytelling and presentation skills, with the ability to communicate complex ideas clearly; proficient in data analysis
• Experience with programs like Qualtrics/Glint/CultureAmp will be an advantage.
• Strong Execel and PowerPoint Skills