Senior Executive Concierge Lead

PwC; Manila; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

PwC Acceleration Center Manila seeks an Executive Concierge Team Lead/Senior Associate to oversee executive concierge and administrative support for senior leaders. You will manage schedules, coordinate meetings, and handle confidential information, while guiding junior team members and aligning work with organizational goals.

The role emphasizes analytical thinking, stakeholder management, and adherence to professional standards within Internal Firm Services, contributing to smooth operations

Qualifications

• Bachelor's degree required.
• At least 4 years of experience.
• Proficient in English (oral and written).

Responsibilities

• Oversee executive concierge activities and calendar coordination.
• Coordinate business travel and on-site support for senior leaders.
• Prioritize requests and adjust schedules for shifting needs.
• Prepare meeting materials, agendas and follow-up actions.
• Track action items, deadlines and service requests.
• Analyze service patterns and suggest process improvements.
• Interpret KPI reports to support operational decisions.
• Mentor and guide junior team members.
• Handle confidential information with discretion.
• Build strong relationships with executives and internal stakeholders.

Skills

Calendar management

Executive travel coordination

Communications management

Analytical thinking

KPI reporting

Secretarial services

Team leadership

Education

Bachelor's degree

Job description

PwC Acceleration Center Manila seeks an Executive Concierge Team Lead/Senior Associate to oversee executive concierge and administrative support for senior leaders. You will manage schedules, coordinate meetings, and handle confidential information, while guiding junior team members and aligning work with organizational goals.

The role emphasizes analytical thinking, stakeholder management, and adherence to professional standards within Internal Firm Services, contributing to smooth operations