Senior EV Technical Support SME Night Shift

Iopex Technologies; Taguig; On-site; PHP 500,000 - 700,000; Full time

Job summary

iOPEX Technologies Phil is seeking a Senior Technical Service Support Representative (SME) to support an EV charging and energy infrastructure account. You will troubleshoot complex issues across EV stations, electrical systems, software platforms, and networks, taking ownership from initial contact to resolution.

The role is onsite in BGC, Taguig with a night-shift schedule. Candidates should have 5+ years in technical support, strong problem-solving, and excellent communication to guide

Qualifications

• 5+ years in technical support.
• Strong problem-solving and analytical skills.
• Excellent communication to guide customers and resolve incidents.

Responsibilities

• Troubleshoot complex issues across EV stations, electrical systems, software platforms, and networks.
• Take ownership from initial contact to resolution.
• Provide guidance and maintain high-quality customer support in a night-shift, onsite setting.

Skills

Technical troubleshooting

Communication

Problem solving

Job description

iOPEX Technologies Phil is seeking a Senior Technical Service Support Representative (SME) to support an EV charging and energy infrastructure account. You will troubleshoot complex issues across EV stations, electrical systems, software platforms, and networks, taking ownership from initial contact to resolution.

The role is onsite in BGC, Taguig with a night-shift schedule. Candidates should have 5+ years in technical support, strong problem-solving, and excellent communication to guide