Senior Enterprise Applications Administrator

Company Confidential; Taguig; On-site; PHP 700,000 - 1,100,000; Full time

Job summary

Company Confidential in the Philippines is seeking a Senior Enterprise Applications Administrator (Salesforce) to optimize and extend our Salesforce ecosystem. You will collaborate with business units to deliver scalable, secure solutions that drive operations.

The role requires hands-on Salesforce administration, strong stakeholder management, and a track record of delivering integrations and process improvements. Experience with CI/CD and AI-enabled Salesforce features is a plus.

Qualifications

• Bachelor's degree required.
• Minimum of 4 years Salesforce Administration experience.
• Expert-level knowledge of Salesforce platform administration and configuration.
• Experience with Service Cloud, Sales Cloud, and other Salesforce solutions.
• Experience implementing and managing integrations via APIs and third-party connectors.
• Strong understanding of Salesforce security architecture, data management, and governance.
• Experience with CI/CD tools and version control platforms such as Git, Copado, AutoRABIT, or similar solutions.
• Working knowledge of APEX classes and triggers.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent communication and stakeholder management capabilities.

Responsibilities

• Analyze business requirements and design scalable Salesforce solutions that improve operational efficiency and business outcomes.
• Administer and optimize Salesforce environments, including security, sharing models, workflows, automation, and integrations.
• Collaborate with stakeholders across multiple functions to identify opportunities for process improvement and system enhancements.
• Manage platform changes through established deployment and release management practices.
• Ensure data integrity, system performance, and adherence to governance standards.
• Support CI/CD processes and maintain Salesforce metadata repositories.
• Develop comprehensive documentation, user guides, and process documentation.
• Perform testing and quality assurance activities to ensure successful solution delivery.
• Stay current with Salesforce releases, emerging technologies, and industry best practices.

Skills

Salesforce Admin

Service Cloud

Sales Cloud

APEX & Triggers

APIs & Integrations

CI/CD Tools

Governance & Security

Stakeholder mgmt

Documentation

Education

Bachelor's degree in Information Technology

Tools

Git

Copado

AutoRABIT

APEX knowledge

Job description

A growing technology organization is seeking a Senior Enterprise Applications Administrator (Salesforce) to support and enhance its Salesforce ecosystem while driving cross-functional business initiatives. This role is ideal for an experienced Salesforce professional who combines deep platform expertise with strong stakeholder management, process optimization, and solution delivery capabilities.

Key Responsibilities

• Analyze business requirements and design scalable Salesforce solutions that improve operational efficiency and business outcomes.
• Administer and optimize Salesforce environments, including security, sharing models, workflows, automation, and integrations.
• Collaborate with stakeholders across multiple functions to identify opportunities for process improvement and system enhancements.
• Manage platform changes through established deployment and release management practices.
• Ensure data integrity, system performance, and adherence to governance standards.
• Support CI/CD processes and maintain Salesforce metadata repositories.
• Develop comprehensive documentation, user guides, and process documentation.
• Perform testing and quality assurance activities to ensure successful solution delivery.
• Stay current with Salesforce releases, emerging technologies, and industry best practices.

Required Qualifications

• Bachelor's degree in Information Technology, Business Administration, Computer Science, or a related field.
• Minimum of 4 years of hands-on Salesforce Administration experience.
• Expert-level knowledge of Salesforce platform administration and configuration.
• Experience supporting Salesforce Service Cloud, Sales Cloud, and other Salesforce solutions.
• Experience implementing and managing integrations using APIs and third-party connectors.
• Strong understanding of Salesforce security architecture, data management, and governance.
• Experience with CI/CD tools and version control platforms such as Git, Copado, AutoRabit, or similar solutions.
• Working knowledge of APEX classes and triggers.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent communication and stakeholder management capabilities.

Preferred Qualifications

• Experience with AI-enabled business solutions and Salesforce AI capabilities.
• Business Analysis experience, including requirements gathering and process mapping.
• Experience working within Agile or Scrum environments.
• Exposure to enterprise SaaS application administration and digital transformation initiatives.

What You'll Bring

• Ability to balance multiple priorities in a fast-paced environment.
• Strong collaboration skills and the ability to build trusted relationships across business and technical teams.
• A proactive approach to identifying opportunities for automation, optimization, and innovation.
• Passion for delivering scalable solutions that support business growth and operational excellence.