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STACKph BPO in the Philippines is seeking a skilled Salesforce System Administrator to manage, optimize, and support our Salesforce platform for the Sales Operations team. You will handle user access, customize components, and create dashboards to track KPIs.
The ideal candidate has at least 1 year of hands-on Salesforce Admin experience, ADM 201 preferred, strong data modeling and flow automation skills, and excellent communication to train new users and maintain documentation.
About the role
STACKph is looking for a skilled and proactive Salesforce System Administrator to manage, maintain, and optimize our Salesforce platform while providing technical support to our Sales Operations team.
Key responsibilities
Manage Salesforce user accounts, profiles, roles, permissions, and access settings.
Customize Salesforce components, including custom objects, fields, page layouts, validation rules, and Flows.
Create and maintain reports and dashboards to monitor sales performance and business KPIs.
Perform data imports and exports using Data Loader while ensuring data accuracy and integrity.
Manage system security, sandbox refreshes, and AppExchange applications.
Troubleshoot Salesforce-related issues and provide technical support to end users.
Assist in onboarding and training new Salesforce users.
Maintain system documentation and administrative procedures.
About you
At least 1 year of hands-on experience as a Salesforce Administrator.
Salesforce Certified Administrator (ADM 201) is highly preferred.
Strong understanding of Salesforce Data Model and Lightning Experience.
Proficient in Reports and Dashboards, User Management, Profiles, Roles, Permission Sets, and Data Loader.
Knowledge of Salesforce customization and automation, particularly Flows.
Excellent communication, analytical, and problem-solving skills.
Ability to manage multiple tasks and priorities effectively.
Experience with Salesforce CPQ or Marketing Cloud.
Familiarity with third-party integrations such as DocuSign, Marketo, and ZoomInfo.
Experience supporting Sales Operations or CRM-related business processes.