Senior Employee Relations Analyst — Investigations & Compliance

Asurion; Cebu City; On-site; PHP 420,000 - 700,000; Full time

Job summary

Asurion is seeking a Sr. Analyst, Employee Relations in Cebu City to partner with HR and leaders to administer employment policies and procedures, focusing on employee engagement and positive experiences.

The role covers Cebu CS Philippines and may extend to other Philippines CS locations. Responsibilities include investigations, labor management, and delivering employee relations services in a compliant manner.

Qualifications

• Bachelor's degree in Business, Human Resource Management, or other related discipline.
• 2+ years of experience in Human Resources Management, Employee Relations and/or Labor Relations.
• Willingness to work flexible hours (including 9pm–6am PH Time as the most frequent shift).
• Willingness to attend onsite mediation at DOLE, NLRC, SENA, etc.
• Experience drafting notices (Notice to Explain, Notice of Decision, etc.).
• Ability to conduct effective legal training for stakeholders.
• Solid background in Employee Relations, Labor Relations, Employment Law, and Regulatory Compliance.
• Demonstrated ability to maintain confidential enterprise-wide investigations and present data-driven findings.

Responsibilities

• Works closely with HR Shared Services to align delivery with organizational strategies and business initiatives.
• Serves as ER resource for business and HR partners, coordinating with legal when needed.
• Ensures compliance with Asurion's Core Values and legal requirements for employees.
• Keeps up-to-date with changes in employment and labor laws and external labor environment.
• Communicates directives from DOLE and other government bodies to keep the organization compliant.
• Investigates and resolves issues from internal sources and government agencies.

Skills

Employee relations

Labor relations

Employment law

Regulatory compliance

Investigations

Analytical skills

Problem solving

Legal training

Flexible hours

Investigations leadership

Education

Bachelor's degree in Business, HRM, or related discipline

Job description

Asurion is seeking a Sr. Analyst, Employee Relations in Cebu City to partner with HR and leaders to administer employment policies and procedures, focusing on employee engagement and positive experiences.

The role covers Cebu CS Philippines and may extend to other Philippines CS locations. Responsibilities include investigations, labor management, and delivering employee relations services in a compliant manner.