Senior Digital Fraud & Risk Analyst

The Western Union Company; Quezon City; Hybrid; PHP 600,000 - 1,000,000; Full time

Benefits offered by this job

HMO coverage

Paid Time Offs

Global recognition

Job summary

The Western Union Company is seeking an Associate, Digital Review Team Senior Analyst to monitor digital activity and identify fraud trends. You will review real-time transactions, verify customer identities, and perform due diligence to mitigate risk across onboarding and ongoing activity.

You will collaborate with fraud operations, compliance, product, and other stakeholders to develop controls and implement remediation.

Qualifications

• Bachelor’s degree or equivalent in a related field.
• 2–3 years in fraud prevention or transaction monitoring.
• Experience with KYC/CDD/EDD processes.
• Knowledge of regulatory compliance in financial services.
• Strong analytical and communication skills.

Responsibilities

• Monitor and analyze digital transaction activity to identify fraud trends and risks.
• Review transactions from real-time monitoring queues and fraud detection platforms.
• Conduct analysis of transactional data, customer profiles, and documentation to identify risks.
• Perform customer onboarding reviews, KYC verification, and enhanced due diligence steps.
• Contact customers to validate suspicious transactions and verify activity.
• Make risk-based decisions on approvals, holds, or escalations.

Skills

Analytical mindset

Investigative skills

Decision making

English proficiency

Education

Bachelor’s degree or equivalent in a related field

Tools

Fraud monitoring systems

Case management tools

Job description

The Western Union Company is seeking an Associate, Digital Review Team Senior Analyst to monitor digital activity and identify fraud trends. You will review real-time transactions, verify customer identities, and perform due diligence to mitigate risk across onboarding and ongoing activity.

You will collaborate with fraud operations, compliance, product, and other stakeholders to develop controls and implement remediation.