Senior Dental Admin Support AU Dental Services Officebased

ConnectOS; Mandaluyong; On-site; PHP 312,000 - 402,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Life insurance

Paid leave (Vacation & Sick)

13th Month Pay

Office coffee & amenities

Job summary

ConnectOS in Metro Manila is seeking a detail-oriented Administrative Assistant to coordinate patient bookings, manage emails and calls, and maintain records in a fast-paced healthcare setting. You will support Dental, Prosthetics, Client Services, and Operations, reporting data quality, onboarding, and process improvements while communicating professionally with patients, families, clinicians.

This on-site role offers a competitive salary, comprehensive benefits, and opportunities for career

Qualifications

• Experience in dental, medical, healthcare administration, or patient support.
• Strong appointment scheduling and administrative experience.
• Excellent English communication and professional phone manner.
• Strong attention to detail and ability to manage multiple priorities.

Responsibilities

• Coordinate patient bookings, schedules, and administrative tasks.
• Manage high-volume emails, calls, voicemails, and enquiries.
• Maintain accurate patient records, reports, spreadsheets, and documentation.
• Communicate professionally with patients, families, carers, facilities, and clinicians.
• Provide administrative support across Dental, Prosthetics, Client Services, and Operations.
• Assist with reporting, data quality, onboarding, and process improvement.

Skills

Appointment scheduling

Customer service

Microsoft 365

CRM systems

Data entry

Education

Healthcare administration experience

Tools

CareStack

CRM systems

Microsoft 365

Job description

Job Description:

Schedule: 07:00 AM to 4:00 PM PHT (Monday to Friday)

What You’ll Do

• Coordinate patient bookings, schedules, and administrative tasks.
• Manage high-volume emails, calls, voicemails, and enquiries.
• Maintain accurate patient records, reports, spreadsheets, and documentation.
• Communicate professionally with patients, families, carers, facilities, and clinicians.
• Provide administrative support across Dental, Prosthetics, Client Services, and Operations.
• Assist with reporting, data quality, onboarding, and process improvement.

What We’re Looking For

• Experience in dental, medical, healthcare administration, or patient support.
• Strong appointment scheduling and administrative experience.
• Excellent English communication and professional phone manner.
• Strong attention to detail and ability to manage multiple priorities.
• Customer-focused, organized, calm, and empathetic.
• Comfortable working independently in a remote environment.
• Experience supporting Australian healthcare or dental clients is highly desirable.
• Familiarity with CareStack or similar dental systems, Microsoft 365, CRM, booking, or task management tools is an advantage.

Join the awesome team and enjoy these benefits & perks:

• Office-based
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

Employment decisions at ConnectOS will be conducted without consideration of factors such as age', race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.