Workforce Planner(AU Healthcare - Dental Service, Officebased)

ConnectOS; Mandaluyong; On-site; PHP 558,000 - 893,000; Full time

Benefits offered by this job

Office based

Insurance from day 1

Vacation & sick leave

Competitive pay & appraisal

Financial assistance

13th month pay

Company events & growth

Job summary

ConnectOS is seeking a Workforce Planning & Scheduling professional to develop clinician rosters and manage appointment schedules for on-site healthcare services in the Philippines. You will optimize sequencing, utilization, and travel routes while monitoring capacity and scheduling gaps.

The role requires strong analytical skills, stakeholder management, and experience with healthcare operations. Join a team focused on delivering high-quality patient care and efficient workforce solutions.

Qualifications

• 3+ years experience in workforce scheduling or healthcare operations.
• Strong analytical and organizational skills.
• Advanced Excel and reporting capabilities.
• Experience managing multiple stakeholders and competing priorities.
• Healthcare, aged care, NDIS, or allied health experience preferred.

Responsibilities

• Develop and manage clinician rosters and appointment schedules.
• Optimize appointment sequencing, clinician utilization, and travel routes.
• Monitor workforce capacity and address scheduling gaps.
• Manage schedule changes, cancellations, and urgent rescheduling requests.
• Ensure patient records and supporting documentation are complete.
• Verify consents, prescriptions, medical clearances, and required documentation.
• Analyze workforce trends and provide planning insights to leadership.
• Prepare reports and support operational improvement projects.
• Support workforce management initiatives and cross-team projects.

Skills

Workforce planning

Analytical skills

Excel & reporting

Stakeholder management

Healthcare operations

Tools

Excel

Job description

Schedule: 06:00 AM to 03:00 PM PHT (Monday to Friday)

Requirements

• 3+ years experience in workforce planning, scheduling, dispatch, or healthcare operations.
• Strong analytical and organizational skills.
• Advanced Excel and reporting capabilities.
• Experience managing multiple stakeholders and competing priorities.
• Healthcare, aged care, NDIS, or allied health experience preferred.

What You'll Be Doing

Workforce Planning & Scheduling

• Develop and manage clinician rosters and appointment schedules.
• Optimize appointment sequencing, clinician utilization, and travel routes.
• Monitor workforce capacity and proactively address scheduling gaps.

Operational Coordinatin

• Manage schedule changes, cancellations, and urgent rescheduling requests.
• Ensure patient records and supporting documentation are complete.

Compliance & Quality Assurance

• Verify consents, prescriptions, medical clearances, and required documentation.

Reporting & Performance Analyst

• Analyze workforce trends and recommend process improvements.
• Prepare reports and provide workforce planning insights to leadership.

Stakeholder Management

• Support workforce management initiatives and operational improvement projects.

Join the awesome team and enjoy these benefits & perks:

• Officebased
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Regular Company Events, Work Life Balance, and Career growth opportunities

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age', race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client is a prominent provider that delivers on-site dental services across various states, they offers comprehensive oral healthcare services specifically designed for aged care residents, students, and remote communities using fully equipped mobile clinics.