Senior Data Center Site Operations Lead

Globe Telecom

Cavite City

On-site

PHP 558,000 - 1,004,000

Full time

3 days ago
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Job summary

Globe Telecom in Cavite City is seeking a data center operations professional to manage large-scale in-country DC infrastructure and ensure 24x7 operations in rotating shifts.

You will coordinate and escalate onsite issues, understand M&E, security, network and plumbing systems, document requests, and implement ITIL-based incident, problem and change management, while supporting audits and reporting.

Qualifications

  • Experience in large-scale data center operations.
  • Familiarity with ITIL frameworks.
  • Ability to coordinate with contractors and vendors.

Responsibilities

  • Support 24x7 operations of in-country data center.
  • Serve as Level 2 escalation for onsite incidents and major issues.
  • Oversee M&E, security, network and plumbing systems of the building.
  • Document requests in the internal ticketing system.
  • Implement ITIL-based incident, problem and change management.
  • Coordinate with contractors and vendors and inspect works.
  • Plan preventive and reactive maintenance with minimal service disruption.
  • Participate in internal and external audits and provide reports.
  • Generate accurate and regular reports as required.

Skills

ITIL awareness
Escalation management
Vendor coordination
DC operations

Tools

Ticketing system

Job description

Globe Telecom in Cavite City is seeking a data center operations professional to manage large-scale in-country DC infrastructure and ensure 24x7 operations in rotating shifts.

You will coordinate and escalate onsite issues, understand M&E, security, network and plumbing systems, document requests, and implement ITIL-based incident, problem and change management, while supporting audits and reporting.

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