Senior CRM Data Analyst: Segmentation & Growth

Our Clients; Taguig; On-site; PHP 1,839,362 - 3,065,604; Full time

Job summary

Our Clients is seeking a Senior CRM Analyst III to optimize customer relationship strategies. The role involves driving data-informed decision-making and enhancing data quality for CRM initiatives.

The ideal candidate will have a Bachelor’s degree in a related field, at least 4 years of analytical experience, and proficiency in SQL. Responsibilities include analyzing customer data, supporting campaign strategies, and creating performance dashboards.

Qualifications

• Minimum of 4 years of experience in an analytical environment.
• Coding knowledge in any programming language; proficiency in SQL required.
• Familiarity with CRM system functionalities and modules.

Responsibilities

• Analyze large datasets to identify customer behaviors and revenue opportunities.
• Develop data-driven campaign strategies with marketing and sales teams.
• Define KPIs and build dashboards to track performance.

Skills

Data analysis

Campaign strategy support

Performance measurement

Segmentation

Data quality management

Optimization

Communication

Education

Bachelor’s degree in data analytics or related field

Master's degree is a plus

Tools

SQL

Salesforce

HubSpot

Dynamics 365

Job description

Our Clients is seeking a Senior CRM Analyst III to optimize customer relationship strategies. The role involves driving data-informed decision-making and enhancing data quality for CRM initiatives.

The ideal candidate will have a Bachelor’s degree in a related field, at least 4 years of analytical experience, and proficiency in SQL. Responsibilities include analyzing customer data, supporting campaign strategies, and creating performance dashboards.