Senior Crew: Customer Service & Ops Lead

Jollibee Group of Companies; Angeles; On-site; PHP 201,000 - 234,000; Full time

Job summary

Jollibee Group of Companies is seeking a Senior Crew to join our team in the Philippines. The role focuses on delivering excellent customer service, accurately taking and serving orders, and maintaining high levels of cleanliness and safety across the store.

Ideal candidates are high school graduates who are willing to learn, responsible, patient, and capable of working well in a team while performing physical tasks such as standing for long periods and lifting heavy items. Training provided.

Qualifications

• Must be able to provide good customer service.
• Ability to work well in a team.
• Must be responsible, patient and hardworking.
• Committed to cleanliness, safety and quality service.

Responsibilities

• Providing good customer service and attending to customers' needs.
• Taking and serving customers their orders.
• Dealing with customer feedback with a positive attitude.
• Regular sanitation.
• Lending a hand to different store areas whenever it is needed.
• Physical work includes standing for long periods, reaching counter tops/high storage shelves, exposure to smoke and steam, and lifting heavy restaurant equipment/ingredients.

Skills

Customer service

Teamwork

Patience

Education

High School Diploma

Job description

Jollibee Group of Companies is seeking a Senior Crew to join our team in the Philippines. The role focuses on delivering excellent customer service, accurately taking and serving orders, and maintaining high levels of cleanliness and safety across the store.

Ideal candidates are high school graduates who are willing to learn, responsible, patient, and capable of working well in a team while performing physical tasks such as standing for long periods and lifting heavy items. Training provided.