Senior Crew: Customer-Focused Service Lead

Jollibee Group; Ozamiz; On-site; PHP 201,000 - 312,000; Full time

Job summary

Jollibee Group is hiring a Senior Crew in the Philippines. The role focuses on providing excellent customer service, taking and serving orders, and maintaining sanitation across store areas.

The successful candidate will assist different sections as needed and work in a physically demanding environment with standing, reaching shelves, and potential exposure to smoke and steam. The position requires a high school diploma, a customer-oriented attitude, and a willingness to learn.

Qualifications

• Customer-oriented mindset.
• Ability to learn quickly.
• Good communication and interpersonal skills.
• Attention to cleanliness and safety.

Responsibilities

• Providing good customer service and attending to customers' needs.
• Taking and serving customers their orders.
• Dealing with customer feedback with a positive attitude.
• Regular sanitation.
• Lending a hand to different store areas whenever it is needed.
• Standing for long periods and reaching counter tops/high storage shelves.
• Exposure to heavy smoke and steam and lifting heavy restaurant equipment/ingredients.

Skills

Customer service

Attentive to safety

Patient

Willing to learn

Education

High School graduate

Job description

Jollibee Group is hiring a Senior Crew in the Philippines. The role focuses on providing excellent customer service, taking and serving orders, and maintaining sanitation across store areas.

The successful candidate will assist different sections as needed and work in a physically demanding environment with standing, reaching shelves, and potential exposure to smoke and steam. The position requires a high school diploma, a customer-oriented attitude, and a willingness to learn.