Senior Crew Member - Customer Service & Store Ops

Jollibee Group; Tarlac City; On-site; PHP 134,000 - 201,000; Full time

Job summary

Jollibee Group is hiring a Senior Crew to provide excellent customer service, take and serve orders, handle feedback positively, ensure regular sanitation, and assist in different store areas as needed. The role involves standing for long periods and handling heavy restaurant equipment.

This frontline position welcomes customers across all regions of the Philippines; high school graduates with a customer-oriented attitude and willingness to learn are encouraged to apply.

Qualifications

• High school graduate or equivalent.
• Customer-oriented approach.
• Patient and willing to learn.
• Responsible and safety-conscious.

Responsibilities

• Providing good customer service and attending to customers' needs.
• Taking and serving customers their orders.
• Dealing with customer feedback with a positive attitude.
• Regular sanitation.
• Lending a hand to different store areas whenever it is needed.
• Physical work includes standing for long periods, reaching counter tops/high storage shelves, can be exposed to heavy smoke and steam, and lifting heavy restaurant equipment/ingredients.

Skills

Customer service

Attention to cleanliness

Willingness to learn

Responsible

Education

High School graduate

Job description

Jollibee Group is hiring a Senior Crew to provide excellent customer service, take and serve orders, handle feedback positively, ensure regular sanitation, and assist in different store areas as needed. The role involves standing for long periods and handling heavy restaurant equipment.

This frontline position welcomes customers across all regions of the Philippines; high school graduates with a customer-oriented attitude and willingness to learn are encouraged to apply.